Shawn Narusiewicz

I am an operations and technical solutions leader with extensive experience in overseeing technical operations and team development initiatives. My career has been marked by a strong commitment to operational excellence, where I have successfully implemented programs that enhance efficiency and effectiveness across various teams. I pride myself on my ability to build high-performing teams through effective training and development programs, ensuring that every member is equipped to contribute to our collective success.

In my most recent role as an eDiscovery Analyst at KLDiscovery, I managed eDiscovery operations, focusing on data processing, quality assurance, and platform administration. My collaboration with project managers ensured client satisfaction while I utilized proprietary processing tools to maintain operational integrity. Prior to that, as an Operations Supervisor at Kroll Ontrack, I oversaw the technical services department, serving as the primary escalation contact and bridging the gap between operations, IT, and project management teams. My dedication to training and development has been pivotal in fostering a culture of continuous improvement and operational excellence.