Randle Green

Oversaw daily operations, including ADA ambulatory ride monitoring and support inquiries, leveraging effective communication and critical thinking to ensure exceptional customer service and operational efficiency. Trained and developed over 40 employees in operational functions, utilizing emotional intelligence and conflict management to boost team engagement and productivity in asynchronous envir

Coordinated and executed entrepreneurial programming across the Shenandoah Valley, enhancing event quality and attendee engagement, resulting in a 20% increase in participant satisfaction. Managed CRM software implementation and data entry, successfully transitioning from Microsoft Excel to Asana, improving team collaboration and reducing data errors by 30%.

Managed the planning and execution of over 12 complex events, ensuring seamless coordination between stakeholders and delivering high-quality results on time and within budget. Applied hybrid project management principles (agile/waterfall) to optimize event workflows, reducing costs by 15%, meeting all deadlines, and exceeding client expectations in event delivery.

Reduced food variance costs by 15% through waste management strategies and the application of Lean Six Sigma principles, ensuring improved operational efficiency and profitability. Implemented a 360-degree feedback system to evaluate team performance, fostering a coaching-focused leadership model that improved employee engagement and productivity across the organization.

Activities and societies: Minor: Spanish, Applied Behavior Analysis (ABA) (College Credits Completed)

Completed a Bachelor of Arts in Business Management, gaining foundational knowledge in business principles and practices. Additionally, pursued a minor in Spanish and completed college credits in Applied Behavior Analysis (ABA).