Scholastica Omoighe

I am a dedicated Customer Service Representative with four years of experience in inbound and outbound calling. My expertise lies in converting objections into opportunities through effective upselling strategies, ensuring that every interaction is professional and caring. I pride myself on my attention to detail, which allows me to engage customers personally, driving retention and satisfaction.

Throughout my career, I have worked with various organizations, including Forest Hill Real Estate Inc., where I responded to client inquiries about property listings and assisted with the property search process. My role involved providing detailed information on market trends and ensuring compliance with real estate laws. I have also excelled as a Telemarketer at Oxford International Group, where I managed client inquiries and maintained accurate records, showcasing my strong organizational skills.

In addition to my customer service experience, I am proficient in various software tools, including Microsoft Office Suite, HubSpot, and Salesforce. I am committed to continuous improvement and am always looking for ways to enhance customer engagement and satisfaction.