Open to opportunities

Anidu Miracle

@anidumiracle

Message

I drive customer engagement through outbound calling, lead qualification, objection handling, and CRM-based follow-up.

Zimbabwe

Message

What I'm looking for

I'm looking for a fast-paced customer service, telemarketing, or sales role where I can support customers, qualify leads, overcome objections, meet KPIs, and contribute to a collaborative team.

I've supported customer outreach and lead generation for RBC Insurance, maintaining detailed call logs and lead information in internal CRM systems while representing the brand with a client-first approach.

Across telemarketing and cold-calling roles at Stanbic IBTC Bank and Chif 67 International Environmental Services, I've qualified prospects, identified decision-makers, presented services and software solutions, and scheduled consultations for sales teams.

I thrive in fast-paced environments, consistently work toward KPIs, and bring clear communication, integrity, analytical thinking, and follow-through to every customer interaction.

Experience

Work history, roles, and key accomplishments

Cold Caller

RBC Insurance

Dec 2024 - Jun 2026 (1 year 6 months)

Maintained detailed call logs and lead information using internal CRM systems. Participated in training sessions to refine sales techniques and provided feedback to supervisors on call trends and customer objections.

CRM Sales Objection Handling Upselling Presentation Skills B2B Sales Problem Solving Negotiation

Telemarketer

Stanbic IBTC Bank

Nov 2023 - Oct 2024 (11 months)

Identified and qualified potential customers by assessing their service needs. Presented company services clearly and scheduled appointments for the sales team with qualified prospects.

Customer Service Sales Lead Qualification Appointment Setting

Cold Caller

Chif 67 International Environmental Services

Mar 2022 - Sep 2023 (1 year 6 months)

Introduced software solutions to potential clients and identified decision-makers within target organizations. Worked with the marketing team to refine pitch scripts and align messaging with campaigns.

Cold Calling Sales CRM