Angel Steeds

I am a dedicated and results-driven customer service professional with over three years of experience in fast-paced call center environments. My expertise lies in efficiently handling high volumes of inbound calls and live chats, resolving customer issues, and delivering exceptional service. I pride myself on my strong communication skills and problem-solving abilities, which have consistently contributed to high levels of customer satisfaction.

In my most recent role as a Customer Associate at Rogers Communications, I managed over 50 inbound live chats daily, assisting customers with billing, contracts, and service issues. My commitment to customer satisfaction and ability to collaborate with a 50-member team have been key to enhancing the customer experience. I am eager to bring my skills and dedication to a new opportunity where I can continue to make a positive impact.