Sara Nour

Launched ISAnow to provide lead conversion and appointment setting for real estate and investor teams; closed 8–10 acquisition calls monthly and increased pipeline efficiency through CRM tagging and improved scripts.

Built the ISA department for a $500M+ New Jersey team, hired and trained 40+ agents and 20+ ISA reps, and drove 60% of team production via ISA pipeline strategy and CRM workflow alignment.

Managed high-volume outbound dialing (100+ dials/day) and live-transferred 80+ cold/aged leads to agents, coordinating follow-up across time zones and increasing database conversion.

Managed full sales lifecycle and closed 25+ resale deals annually, producing CMAs, negotiations, and contract coordination to represent sellers effectively.

Drove regional retail sales and delivered in-store training that increased sell-through by 20%+ in underperforming doors and achieved top education-to-sales conversion ratios.

Managed small business accounts and built outbound campaigns, consistently exceeding quota while negotiating contracts and improving retention through tailored telecom solutions.

Handled inbound/outbound dealership leads, improved lead-to-appointment show rates, and implemented accountability systems to increase follow-up conversion.

Managed confidential case files, coordinated court calendars and filings, and prepared legal and real estate closing documents under attorney supervision.

Completed CASA training and served as a court-appointed advocate for children in foster care and abuse/neglect cases.

Obtained state real estate license and performed residential transactions focusing on seller representation.

Earned Certified Scrum Master credential to apply agile practices in team and project management.

Completed the Google Project Management Certificate covering foundational project management skills and tools.

Completed a Bachelor of Business Administration with coursework in business fundamentals and management.