Andrew Cripe
@andrewdcripe
Sales operations leader driving data-informed process improvements and cross-functional revenue growth.
What I'm looking for
I am a results-oriented sales operations leader with 10+ years optimizing processes, CRM systems, and team performance to drive revenue and efficiency. I specialize in Salesforce dashboards, integrations, and KPI-driven decision making.
I have led recruitment, coaching, and onboarding efforts, and built standardized tools and communication protocols that improved consistency and policy adherence. My teams produced significant outcomes, including $22M revenue with 51% growth and 110%+ goal attainment.
My background includes full P&L management in QuickBooks, forecasting improvements, and digital marketing and fundraising initiatives that boosted participation and revenue at a sports facility. I have experience gathering requirements, supporting proposals, and collaborating with marketing and design to deliver customized solutions that generated seven-figure revenue impacts.
I seek roles where I can apply strategic oversight, analytics, and stakeholder influence—such as product management, business analysis, sales leadership, or management consulting—to continue improving processes, driving growth, and mentoring teams.
Experience
Work history, roles, and key accomplishments
Sales Team Supervisor
RCI
Dec 2020 - Oct 2025 (4 years 10 months)
Designed Salesforce KPI dashboards and standardized coaching/processes to drive team performance, leading to $22M revenue (2021–2025) with 51% growth and 110%+ goal attainment; promoted three times and awarded Sales Supervisor of the Year (2023).
Operations Coordinator
Grand Park Sports Campus
Nov 2019 - Dec 2020 (1 year 1 month)
Standardized processes across a 400-acre campus, reducing inefficiencies 15–20% and supported business development through CRM pipeline management and client outreach.
Director of Operations & Finance
South Central Soccer Academy
Sep 2019 - Dec 2020 (1 year 3 months)
Directed operations and finances for a 42-acre sports facility, managed full P&L in QuickBooks, recovered $3K+ in overdue receivables, and executed digital marketing and fundraising to boost participation and revenue.
Supported executive account management and account planning, contributing to quote-to-order coordination and cross-functional transaction support.
Sales Support Specialist
Business Interiors
Jan 2016 - Dec 2017 (1 year 11 months)
Created quotes and supported deal processes, enhancing transaction accuracy and supporting enterprise and commercial account teams.
Manager, Commercial Accounts
The HON Company
Jan 2015 - Apr 2016 (1 year 3 months)
Gathered client requirements and collaborated with marketing/design to propose customized office furniture solutions, driving $1.2M in new revenue and contributing to Regional Sales of the Year (2015).
Education
Degrees, certifications, and relevant coursework
Ball State University
Master of Arts, Sport Management
2017 - 2019
Completed a Master of Arts in Sport Management with coursework and practical experience in sports operations, finance, and facility management.
Ball State University
Bachelor of Science, Criminal Justice
2010 - 2014
Earned a Bachelor of Science in Criminal Justice with foundational studies in legal systems, public safety, and investigative processes.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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