Sanusi Dorcas

At Elite Gents Essentials, I help customers find quality wristwatches within their style and budget, convert inquiries into sales, confirm orders, and coordinate smooth deliveries. I build repeat business through persuasive, friendly communication, CRM use, and prompt resolution of customer issues.

As an independent Remote Operations Partner, I supported founders and small business owners by managing inboxes, calendars, documents, proposals, task tracking, content schedules, invoices, and confidential digital files. I built efficient workflows with Google Workspace and task management tools to improve communication and turnaround time.

My background also includes customer service and front-desk operations at DOO HAVILAH MEDSPA, HR and bookkeeping at WIZYGB Tours, and HR/admin work at Licorne Technologies Limited. I bring experience in recruitment, payroll, records management, invoicing, employee documentation, office coordination, and administrative support.