Amina Tukura
@aminatukura
Customer-focused customer service professional skilled in remote U.S.-based support and sales assistance.
What I'm looking for
I am a customer-focused service professional with experience supporting U.S. clients in fast-paced, service-driven environments. I consistently deliver clear verbal communication, empathetic problem resolution, and calm performance under pressure, contributing to strong client satisfaction and retention.
In frontline and support roles I have guided customers through product options, handled sensitive customer information, prepared CRM-style reports, and supported sales conversions. My background includes administrative, research, proofreading, and documentation responsibilities where attention to detail and timely responses were critical.
I am comfortable working U.S. business hours, committed to remote work excellence, and open to ongoing training and performance-based targets to drive measurable results for employers.
Experience
Work history, roles, and key accomplishments
Assistant Sales Manager
Nettetal Luxury
Nov 2023 - Present (2 years 2 months)
Provided attentive customer support and persuasive product guidance that improved sales conversions while preparing daily sales and interaction reports and maintaining confidentiality.
Primary Researcher & Editor
Admiralty University Liaison Office
Jun 2022 - May 2023 (11 months)
Managed official correspondence and client-facing documents with accuracy, ensuring timely stakeholder communication and meeting tight deadlines with high-quality proofreading and editing.
Intern
Petroleum Products Marketing Company
Apr 2016 - Mar 2017 (11 months)
Provided administrative and customer-facing support, performed accurate data entry and transaction record maintenance, and supported internal and external communications professionally.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science, Accounting
Completed a Bachelor of Science in Accounting, focusing on accounting principles and financial reporting.
Federal Polytechnic Bida
Ordinary National Diploma, Accounting
Completed an Ordinary National Diploma in Accounting with coursework in bookkeeping and business accounting practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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