Open to opportunities

Chidiebube Ossi

@chidiebubeossi

Message

Committed professional excelling in customer service and relationship management.

Nigeria

Message

What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to leverage my customer service expertise to enhance client satisfaction.

I am a dedicated professional with a strong background in customer service and relationship management. My experience has equipped me with the skills to build and maintain robust client connections, leveraging data-driven insights to enhance business decisions and deliver exceptional customer experiences. I pride myself on exceeding customer expectations and am passionate about creating lasting brand loyalty.

Currently, I am seeking a challenging role that allows me to utilize my diverse skill set to elevate the company and cultivate brand loyalty. My previous roles as a Virtual Assistant and Customer Support Representative have honed my abilities in effective communication, time management, and problem-solving. I thrive in collaborative environments and am committed to contributing positively to my team.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Cohesive

Nov 2023 - Present (1 year 8 months)

Provided professional responses and resolved issues in a timely and effective manner. Communicated professionally with clients, team members, and partners to ensure effective collaboration.

Customer Relationship Management Time Management Online Collaboration Tools Problem Solving

Personal Assistant

Chummy-K Trade and Exchange

Dec 2020 - Present (4 years 7 months)

Managed the employer's schedule and made travel arrangements when necessary. Planned and organized meetings, conferences, and other events.

Organizational Skills Multitasking Event Planning Microsoft Office Suite Google Workspace

Customer Support Representative

Fred and Gerties

Oct 2019 - Present (5 years 9 months)

Handled customer inquiries, complaints, and returns efficiently, maintaining a professional and positive demeanor. Documented customer interactions and solutions accurately and thoroughly.

Customer Service Problem Solving Time Management Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Ebonyi State University Teaching Hospital

Bachelor of Medicine, Bachelor of Surgery, Medicine and Surgery

Completed a comprehensive medical program, gaining extensive knowledge in medicine and surgery. Developed strong analytical and problem-solving skills essential for medical practice.