Sandeep Shourabh

I'm a Technical Writer with an overall 7 years of experience in the SaaS, HRMS, ERP, and AI product space, including 5+ years focused on product documentation, knowledge bases, and developer documentation, and 2+ years specializing in API and SDK documentation. Throughout my career, I've worked with companies such as Zoho, Gofrugal, Keka HR, Khoros, and Genuin, collaborating closely with Product Managers, Engineers, Designers, QA, Customer Success, and Marketing teams.

I enjoy transforming complex technical concepts into clear, user-friendly documentation that helps customers, developers, and internal teams use products more effectively. My experience includes creating user guides, API documentation, SDK documentation, release notes, troubleshooting guides, knowledge base articles, onboarding content, and developer resources. At Genuin, I led the migration of documentation from Mintlify to a custom Resource Center built on Sanity CMS, published 174+ documentation articles, and contributed to improving the company's AI-assisted documentation platform.

I'm experienced with tools and technologies including Confluence, Jira, GitHub, Markdown, HTML, REST APIs, Sanity CMS, Mintlify, Figma, and AI tools such as ChatGPT, Claude, and Gemini. I enjoy working in Agile environments, improving information architecture, and building scalable documentation that enhances the overall product and developer experience.

Beyond work, I'm passionate about continuous learning, exploring AI-powered documentation workflows, and staying up to date with emerging technologies. I also enjoy solo motorcycle road trips, photography, and creating travel content, which have strengthened my creativity, planning, and storytelling skills.

I'm looking for opportunities where I can combine technical expertise, clear communication, and cross-functional collaboration to build exceptional documentation that delivers real value to users and businesses.