Manju Lekha Singaram

Owned end-to-end content creation for modules like Forms, Datasets, and External Data Objects, covering UI copy, user guides, and video tutorials. Developed API and SDK documentation, migrated content from HelpDocs to Forumbee, and leveraged generative AI tools to accelerate content creation.

Handled documentation for multiple banking modules, including Payments and Corporate, transforming SME inputs into clear, structured documentation. Created user guides, API docs, and release content, ensuring defect-free delivery on tight monthly release cycles.

Created diverse content for internal communications, newsletters, help guides, and UI copy, alongside designing visual assets for internal platforms and events. Scripted and edited demo and team videos using iMovie/Shotcut, and coordinated departmental operations including access management.

Managed end-to-end documentation for four SaaS products, including user guides and API references, collaborating with cross-functional teams for release notes and feature announcements. Authored and maintained UI copy and microcontent, created visuals, and edited product walkthrough videos to enhance user onboarding.

Created case studies, chatbot scripts, and video content in collaboration with engineering and product teams. Additionally, peer-reviewed blogs and assisted the marketing team with competitor analysis and research.

Trained under the Marketing Manager to create product-focused technical content. This included developing blogs, help documentation, and product reviews.

Completed a Bachelor of Engineering in Electronics and Communication Engineering. The program provided a strong foundation in engineering principles and practices.