I am looking for a Senior Technical Writer role focused on product, API, and developer documentation. I am interested in opportunities involving docs-as-code, GenAI, automation, content strategy, and documentation leadership in SaaS or technology-driven organizations.

Abhishek Kumar Mishra
@abhishekmishra27272
AI-native lead Technical Writer with a proven track record of building and scaling documentation and API Specs for SaaS products.
What I'm looking for
At Shopsense Retail Technologies Pvt. Ltd. (Fynd), I built documentation for Fynd Partners and Boltic from scratch, establishing information architecture across approximately 500 Markdown and MDX pages. I also led the migration of the Fynd Commerce documentation set to Redocly and authored developer documentation for REST APIs, webhooks, GraphQL, SDKs, and integrations.
I’ve worked on SaaS and cloud product documentation at Honeywell Automation India Ltd., 63 moons Technologies Limited, Capgemini Technology Services India Limited, and Cades Studec Technologies India Pvt. Ltd. At Fynd, I also automated integration-document generation, developed a Slack-to-Kaily support workflow, and built a documentation analytics dashboard using PostHog and SQL.
Experience
Work history, roles, and key accomplishments
Lead Technical Writer
Shopsense Retail Technologies Pvt. Ltd. (Fynd)
Mar 2024 - Present (2 years 7 months)
Built documentation for Fynd Partners and Boltic from scratch, establishing structured information architecture across approximately 500 Markdown and MDX pages. Led migration of Fynd Commerce documentation to Redocly and authored developer-facing documentation for REST APIs, webhooks, GraphQL, SDKs, and integrations.
Experienced Technical Writer
Honeywell Automation India Ltd.
Sep 2022 - Feb 2024 (1 year 5 months)
Created and maintained 500+ pages of end-user documentation for cloud-based SaaS products, subscriptions, and add-ins. Supported five global cross-functional Scrum teams, collaborating with software engineers, Product Owners, PMOs, and offering teams to gather requirements and maintain documentation completeness.
Technical Writer
63 moons Technologies Limited
Sep 2021 - Sep 2022 (1 year)
Authored technical documentation for six cloud-based SaaS products. Designed and authored a consolidated technical document of approximately 200 pages and created 50+ knowledge-base articles in Zendesk Helpdesk to improve user self-service.
Technical Writer
Capgemini Technology Services India Limited
Aug 2018 - Aug 2021 (3 years)
Created and maintained technical documentation, including an 80+ page consolidated document. Reviewed and revised content to maintain consistent tone, style, terminology, and documentation standards, and coordinated documentation activities through daily and weekly production meetings.
Technical Writer
Cades Studec Technologies India Pvt. Ltd.
Apr 2016 - Aug 2018 (2 years 4 months)
Authored and maintained end-user documentation to improve accuracy, accessibility, and usability. Developed user manuals and installation guides for software applications, focusing on clarity and task completion.
Education
Degrees, certifications, and relevant coursework
Singhania University
Bachelor of Science, Aircraft Maintenance Engineering
Bachelor of Science in Aircraft Maintenance Engineering from Singhania University, Rajasthan, completed in 2016.
Ramniranjan Jhunjhunwala College
Higher Secondary, Science
Higher Secondary education in Science from Ramniranjan Jhunjhunwala College, Mumbai, completed in 2012.
Availability
Location
Authorized to work in
Portfolio
docs.fynd.com/partnersSalary expectations
Social media
Job categories
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