Open to opportunities

Sam User

@samuser16

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Strategy and operations leader driving customer success, revenue growth, and scalable B2B GTM execution.

India

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What I'm looking for

I seek a senior role leading revenue, customer success, or operations in a data-driven company where I can scale teams, build processes, and drive measurable growth.

I am a strategy and operations leader with eight years of experience across sales, marketing, and customer success focused on B2B SaaS and enterprise accounts.

As Co‑Founder & Chief Business Officer, I led go‑to‑market, ABM and demand generation efforts across APAC, grew market share 20% in 12 months, and increased average deal size by 45%.

At Swiggy I led regional enterprise sales operations, drove sustained monthly revenue (Rs. 80L+), improved account retention 25%, and executed data‑driven vendor initiatives using SQL and process automation.

I scale teams and processes—built a 100+ person organization, created N8N workflows that improved efficiency 30%, and deliver measurable business impact through strategic partnerships, analytics, and operational rigor.

Experience

Work history, roles, and key accomplishments

Co-Founder & Chief Business Officer

8 Miles Solution

Jan 2022 - Oct 2025 (3 years 9 months)

Directed sales, marketing, and customer success for B2B SaaS across APAC, growing market share 20% in 12 months and increasing average deal size 45% through enterprise ABM and demand-generation.

ABM Demand Generation GTM Strategy Apollo.Io Zoho SQL Vendor Management

Senior Sales Manager

Swiggy

Sep 2018 - Jan 2022 (3 years 4 months)

Led regional enterprise sales operations generating ₹80L+ monthly revenue, improved account retention performance 25%, and delivered significant upsell results increasing annual profit by ₹48L for major brands.

Enterprise Sales Retention Upselling Vendor Onboarding SQL Sales Operations Analytics SLA Management

Education

Degrees, certifications, and relevant coursework

JSPM’s Rajarshi Shahu College of Engineering

Bachelor of Technology, Information Technology

2014 - 2018

Grade: 6.2

Activities and societies: Developed IIDS project to detect network intrusions; coursework in programming, networking, and system security.

Bachelor's in Information Technology completed with a GPA of 6.2, focusing on IT fundamentals and projects including an Internal Intrusion Detection System.