Sama Liyakat Ali

I am a dedicated Customer Service Specialist with a BA(Hons) in Management, majoring in International Business. My educational background has equipped me with a strong foundation in business principles, while my experience in customer service has honed my ability to manage customer queries effectively. I am organized and detail-oriented, always striving to ensure customer satisfaction.

In my recent role as a Customer Service Representative at Daraz.pk, I managed multiple customer queries regarding order delivery times and maintained a 99% satisfaction score. My ability to multitask and respond to customer needs promptly has been key to my success. I am passionate about interacting with people and believe that my skills can significantly contribute to your company's success.