Open to opportunities

Saige User

@saigeuser

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Dedicated professional with over 10 years in customer service.

United States

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What I'm looking for

I am looking for a role that fosters personal growth and values teamwork.

I am a dedicated and dynamic professional with over 10 years of experience in customer and client service across various industries, including real estate, aviation, hospitality, and healthcare. My passion for leadership, personal growth, and community service drives my commitment to excellence. I have been recognized for my top performance metrics, effective communication, and collaborative approach, which enhances team performance and client satisfaction.

In my current role as a Leasing Agent at Compass x Noote Partners, I guide prospective tenants through tours and lease negotiations, maintaining a deep knowledge of market trends to optimize lease terms. My previous experience as a Flight Attendant with Envoy Air has honed my ability to ensure passenger safety and comfort, while my role as a Lead Restaurant Trainer at Cooper’s Hawk Winery & Restaurants allowed me to supervise operations and train team members to maximize guest satisfaction. I thrive in environments where I can leverage my skills to build strong relationships and deliver exceptional service.

Experience

Work history, roles, and key accomplishments

Current

Leasing Agent

Current

Compass x Noote Partners

Mar 2024 - Present (1 year 4 months)

Guided prospective tenants through tours, lease negotiations, and application processes. Maintained deep knowledge of market trends to optimize lease terms and occupancy, building strong tenant relationships for long-term retention.

Client Relationship Management Sales Customer Service Negotiation Market Analysis Real Estate Communication Problem Solving

Current

Flight Attendant

Current

Envoy Air

Jun 2023 - Present (2 years 1 month)

Ensured passenger and aircraft safety through pre-flight checks and safety briefings, assisting passengers with special needs and language barriers. Provided essential information and support regarding airport procedures and local destinations to ensure a secure and comfortable travel experience.

Customer Service Communication Problem Solving Interpersonal Skills Passenger Assistance

Lead Restaurant Trainer

Cooper’s Hawk Winery & Restaurants

Sep 2022 - Present (2 years 10 months)

Supervised restaurant operations, ensuring high-quality service and compliance with policies. Trained and developed team members to maximize performance and guest satisfaction, collaborating with front- and back-of-house teams to improve service efficiency.

Team Leadership Training Development Customer Service Performance Management Communication Collaboration Compliance Policies

Banquet Captain

Making Raving Fans

Sep 2021 - Present (3 years 10 months)

Managed logistics and staff for events of varying scale, ensuring seamless execution. Communicated effectively with vendors and clients to meet expectations and resolve issues in real-time, delivering exceptional event experiences by prioritizing attention to detail and hospitality.

Event Management Logistics Vendor Management Client Communication Problem Solving Hospitality Attention To Detail

Warehouse Assistant II

STERIS

Jun 2019 - Present (6 years 1 month)

Handled shipping and receiving tasks, including inspection, documentation, and logistics coordination. Maintained communication with transport personnel to ensure timely and accurate deliveries, assisting with inventory management and safety protocols in a high-volume warehouse.

Inventory Management Logistics Coordination Documentation Communication