Open to opportunities

Ashleigh Smile

@ashleighsmile

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Expert in customer service and sales with extensive management experience.

United States

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What I'm looking for

I am looking for a role where I can leverage my extensive customer service and sales experience to drive success and foster positive relationships within a dynamic team environment.

I am a dedicated professional with over 15 years of experience in customer service and sales management. My journey began in retail and has evolved through various roles, including Promotions/Sales Manager and Property Manager. I pride myself on my ability to foster positive relationships with customers, ensuring their satisfaction and loyalty. My commitment to excellence has consistently resulted in high customer satisfaction ratings and successful sales outcomes.

Throughout my career, I have developed strong organizational and leadership skills, overseeing teams and training new employees in effective sales tactics. My experience in property management has further honed my ability to manage multiple responsibilities while maintaining a focus on customer needs. I am passionate about creating a welcoming environment for both customers and team members, and I strive to contribute positively to any organization I am part of.

Experience

Work history, roles, and key accomplishments

Current

Promotions/Sales Manager

Current

Buddz HQ

Apr 2014 - Present (11 years 4 months)

Promoted shows, merchandise, sales, and upcoming appearances for various events. Managed promotional activities to increase engagement and revenue.

Sales Event Promotion Marketing

Property Manager

Smile Properties

Apr 2011 - Nov 2021 (10 years 7 months)

Oversaw all property maintenance and scheduled repairs, ensuring properties were liveable and common areas clean. Screened new tenants and performed monthly inspections to maintain property standards.

Property Management Maintenance Scheduling Property Inspections Community Engagement

Server/Cashier/Hostess

Valentino's

Jul 2011 - Aug 2013 (2 years 1 month)

Provided excellent customer service by taking orders and serving food, appetizers, drinks, and desserts. Managed cashier duties and maintained cleanliness of tables and the restaurant.

Customer Service Cashiering Food Service Table Cleaning Restaurant Operations

Sales/Advertisement Manager

Smile Floor Service

Apr 2000 - Dec 2012 (12 years 8 months)

Approved all sales and conducted weekly training for Sales Representatives on new products and tactics. Maintained 100% customer satisfaction through effective account management and customer service.

Sales Management Sales Training Account Management Customer Service Customer Satisfaction

Customer Solutions Specialist

Sprint PCS

Nov 2004 - Dec 2006 (2 years 1 month)

Managed customer accounts and consistently met weekly sales quotas, achieving high customer satisfaction. Resolved all issues in a single call and provided technical support and help desk assistance.

Account Management Sales Quota Customer Satisfaction Technical Support Help Desk

Education

Degrees, certifications, and relevant coursework

PennFoster

Coursework, Property Management

Currently enrolled in a Property Management course, developing expertise in property oversight, maintenance, and tenant relations. Gaining practical knowledge for effective property administration.