Open to opportunities

kara davis

@karadavis

Message

Dedicated leasing professional with strong customer service and leadership skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a hardworking and passionate individual with strong organizational and leadership skills. My experience as a Leasing Professional has equipped me with the ability to resolve conflicts effectively and maintain high customer satisfaction. I thrive in both team environments and independent settings, always eager to learn and grow.

Throughout my career, I have successfully managed various responsibilities, from overseeing property showings to addressing tenant concerns with empathy and understanding. My background as a Customer Service Supervisor has further honed my skills in mentoring and training others, ensuring a positive and productive work environment. I believe that my ability to relate to people and remain calm under pressure sets me apart in the customer service industry.

Experience

Work history, roles, and key accomplishments

Current

Leasing Professional

Current

Entrata

Nov 2021 - Present (3 years 8 months)

Resolved conflicts between tenants regarding noise, encroachments and parking, escalating major issues to the property manager for immediate remediation. Assisted prospective residents with questions regarding pricing and availability, amenities and property policies.

Conflict Resolution Customer Service Property Management

Stay at Home Mom

My Family

Apr 2015 - Dec 2021 (6 years 8 months)

Managed a household of 7 people, resolving conflicts and negotiating mutually beneficial agreements between siblings. Created plans and communicated deadlines to complete homework and school projects on time.

Household Management Conflict Resolution Time Management Communication Empathy

Customer Service Supervisor

Kmart

Jan 2011 - Mar 2015 (4 years 2 months)

Trained employees on how to provide friendly and knowledgeable service and support, mentoring new team members to promote productivity and accuracy. Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.

Customer Service Team Leadership Training Conflict Resolution Sales Management

Stay at Home Mom

My Family

Sep 2008 - Dec 2010 (2 years 3 months)

Household Management Conflict Resolution Time Management Communication Empathy

Call Center Representative

AGR Group LLC

Nov 2004 - Sep 2008 (3 years 10 months)

Consulted with customers regarding Alternative Energy Services needs, addressing all concerns regarding price differences and sign-up processes. Resolved concerns with products or services to help with retention and drive sales.

Customer Service Sales Product Knowledge Conflict Resolution Communication Data Entry

Education

Degrees, certifications, and relevant coursework

Mira Loma Christian School

Adult Diploma, General Studies

Completed the Adult Diploma Program, demonstrating dedication to continued education and personal development. Acquired foundational knowledge and skills applicable to various professional settings.