Open to opportunities

Deanna Christine

@deannachristine

Message

Experienced customer service professional with a focus on satisfaction.

United States

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for team leadership and growth.

I am a detail-oriented and motivated professional with over 20 years of experience in customer satisfaction. My career has been dedicated to enhancing organizational performance and effectively addressing customer complaints. I pride myself on my ability to mentor employees, helping them reach their goals while fostering a supportive work environment.

Throughout my career, I have held various roles that have honed my skills in problem-solving and customer relationship management. Currently, as an Associate Team Leader at WholeFoods Market, I lead my team to ensure the highest level of customer service. My previous experiences at companies like BUC-EE’S and McKesson Corporation have further solidified my expertise in customer service and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Associate Team Leader

Current

WholeFoods Market

Nov 2020 - Present (5 years 7 months)

Managed and mentored a team of associates, ensuring high levels of customer satisfaction and operational efficiency. Implemented strategies to improve team performance and achieve departmental goals.

Team Leadership Customer Satisfaction Mentoring Efficiency Improvement Performance

Merchandise Associate

BUC-EE'S

Sep 2018 - Present (7 years 9 months)

Assisted customers with merchandise selections and inquiries, maintaining a well-organized and stocked sales floor. Contributed to a positive shopping experience through excellent customer service.

Customer Service Merchandise Inventory Management Sales Support Product Knowledge

Marketing Ambassador

Campus Food SVC Inc DBA MOOYAH

Mar 2013 - Present (13 years 3 months)

Promoted brand awareness and engaged with the community through various marketing initiatives. Supported promotional events and campaigns to attract new customers.

Marketing Community Engagement

Billing Associate

McKesson Corporation

May 2010 - Present (16 years 1 month)

Processed billing statements and resolved discrepancies, ensuring accurate and timely invoicing. Collaborated with internal departments to address billing-related inquiries and issues.

Billing Invoicing Data Entry Dispute Resolution Financial Operations

Customer Service Representative

American Airlines

Oct 2006 - Present (19 years 8 months)

Provided comprehensive customer support, addressing passenger inquiries, booking changes, and complaint resolution. Maintained a high standard of service in a fast-paced environment.

Customer Service Communication Problem Solving

Corporate Travel Consultant

World Travel Partners

Sep 1990 - Present (35 years 9 months)

Managed corporate travel arrangements for clients, including flights, accommodations, and itineraries. Provided expert advice on travel policies and cost-effective solutions.

Corporate Travel Client Management