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Sadie MartelloSM
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Sadie Martello

@sadiemartello

I drive business operations with analytics, project management, and process improvement.

United States
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What I'm looking for

I’m looking for a role where I can combine business operations, project management, analytics, and process improvement—building dashboards, automations, and SOPs that help teams make better decisions and scale operations.

I am an operations and analytics professional with experience improving workflows, strengthening reporting systems, and driving measurable business outcomes across healthcare and SaaS environments. At Tru Living Psychology, I built reporting systems and dashboards that reduced administrative processing time by 75% and improved reporting accuracy by 50%. I also supported healthcare operations by managing thousands of client records, optimizing insurance workflows, and leading an audit of approximately 1,000 insurance claims that helped recover more than $130,000 in unpaid reimbursements.

At Topia, a Google-backed digital wellness SaaS company, I improved operational reporting, supported SaaS users, and helped recover approximately six months of lost insurance-funded activity by identifying analytics and workflow issues. I developed executive reporting workflows, created SOPs and training resources, and supported leadership with clearer insights into utilization and business performance.

With a background in data analytics and an MBA in progress at Western Governors University, I bring a combination of operational expertise, technical skills, and problem-solving ability to help organizations scale through better processes, reliable data, and informed decision-making.

Experience

Work history, roles, and key accomplishments

Emory & Henry University logoEU
Current

Assistant Cross Country/ Track & Field Coach | Operations & Program Manager

Aug 2023 - Present (3 years)

Lead operational planning and athlete development for NCAA Division II Cross Country and Track & Field programs, combining performance analytics, program management, recruiting, and logistics to improve team performance and operational efficiency.

Highlights:

Design and manage individualized training plans and long-term performance tracking systems for 35+ distance athletes, leveraging historica

Topia logoTO

Project Manager & Operations Specialist

Mar 2026 - Jul 2026 (4 months)

Partnered with executive leadership at a Google-backed digital wellness SaaS startup to improve business operations, reporting, customer experience, and internal processes through analytics, project management, and process improvement.

Recovered approximately six months of lost insurance-funded activity by identifying website analytics failures, leading the investigation, and coordinating a solut

TP

Healthcare Operations Supervisor

Tru Living Psychology

Jun 2019 - Aug 2020 (1 year 2 months)

Supported the operational and financial performance of a multi-provider behavioral healthcare practice by designing reporting systems, improving workflows, and leveraging analytics to drive informed decision-making. Partnered with leadership, providers, billing vendors, and insurance companies to optimize clinic operations, improve revenue cycle performance, and increase operational visibility.

Chilhowie High Scool logoCS

Program Head Track & Field and Cross Country Coach

Feb 2021 - Sep 2023 (2 years 7 months)

Directed athlete development and program operations for cross country and track & field teams, leveraging performance data and structured training plans to optimize outcomes.

Implemented training programs to improve endurance, performance, and event-specific results across distance disciplines.

Monitored performance metrics and competition results to inform program adjustments and support long-t

University of Utah logoUU

Scanning Technician

Jun 2017 - May 2019 (1 year 11 months)

Managed multiple digitization projects independently, overseeing timelines, quality control, and workflow execution to ensure accurate and timely conversion of physical archival materials into structured digital formats.

University of Utah Athletics logoUA

Student Athlete - Cross Country / Track & Field

Aug 2014 - May 2019 (4 years 9 months)

Competed as a Division I distance athlete while completing a degree in Kinesiology
Managed rigorous training, travel, and competition schedules alongside full-time academic responsibilities
Demonstrated discipline, resilience, and collaboration in a high-performance team environment

Education

Degrees, certifications, and relevant coursework

Western Governors University logoWU

Western Governors University

Master of Business Administration, Business Administration

2026 - 2026

Pursuing an MBA to enhance business operations and strategic management skills.

Western Governors University logoWU

Western Governors University

Bachelor of Science, Data Analytics

Completed a Bachelor of Science in Data Analytics, building expertise in data-driven decision-making.

UU

University of Utah

Minor, Psychology

2014 - 2019

University of Utah logoUU

University of Utah

Bachelor of Science, Kinesiology

2014 - 2019

Earned a Bachelor of Science in Kinesiology while competing as a Division I athlete.

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