Sadie Martello
@sadiemartello
I drive business operations with analytics, project management, and process improvement.
What I'm looking for
I am an operations and analytics professional with experience improving workflows, strengthening reporting systems, and driving measurable business outcomes across healthcare and SaaS environments. At Tru Living Psychology, I built reporting systems and dashboards that reduced administrative processing time by 75% and improved reporting accuracy by 50%. I also supported healthcare operations by managing thousands of client records, optimizing insurance workflows, and leading an audit of approximately 1,000 insurance claims that helped recover more than $130,000 in unpaid reimbursements.
At Topia, a Google-backed digital wellness SaaS company, I improved operational reporting, supported SaaS users, and helped recover approximately six months of lost insurance-funded activity by identifying analytics and workflow issues. I developed executive reporting workflows, created SOPs and training resources, and supported leadership with clearer insights into utilization and business performance.
With a background in data analytics and an MBA in progress at Western Governors University, I bring a combination of operational expertise, technical skills, and problem-solving ability to help organizations scale through better processes, reliable data, and informed decision-making.
Experience
Work history, roles, and key accomplishments
Assistant Cross Country/ Track & Field Coach | Operations & Program Manager
Aug 2023 - Present (3 years)
Lead operational planning and athlete development for NCAA Division II Cross Country and Track & Field programs, combining performance analytics, program management, recruiting, and logistics to improve team performance and operational efficiency.
Highlights:
Design and manage individualized training plans and long-term performance tracking systems for 35+ distance athletes, leveraging historica
Assistant Coach & Operations Manager
Emory & Henry University
Aug 2023 - Present (3 years)
Lead operational planning and athlete development for NCAA Division II Cross Country and Track & Field programs, combining performance analytics, program management, recruiting, and logistics to improve team performance and operational efficiency.
Partnered with executive leadership at a Google-backed digital wellness SaaS startup to improve business operations, reporting, customer experience, and internal processes through analytics, project management, and process improvement.
Recovered approximately six months of lost insurance-funded activity by identifying website analytics failures, leading the investigation, and coordinating a solut
Healthcare & Operations Analyst / Consultant
Aug 2022 - Mar 2024 (1 year 7 months)
Provided consulting services for a multi-provider behavioral healthcare practice, focusing on operational analysis and process improvement.
Healthcare Operations Supervisor
Tru Living Psychology
Jun 2019 - Aug 2020 (1 year 2 months)
Supported the operational and financial performance of a multi-provider behavioral healthcare practice by designing reporting systems, improving workflows, and leveraging analytics to drive informed decision-making. Partnered with leadership, providers, billing vendors, and insurance companies to optimize clinic operations, improve revenue cycle performance, and increase operational visibility.
Program Head Track & Field and Cross Country Coach
Feb 2021 - Sep 2023 (2 years 7 months)
Directed athlete development and program operations for cross country and track & field teams, leveraging performance data and structured training plans to optimize outcomes.
Implemented training programs to improve endurance, performance, and event-specific results across distance disciplines.
Monitored performance metrics and competition results to inform program adjustments and support long-t
Managed multiple digitization projects independently, overseeing timelines, quality control, and workflow execution to ensure accurate and timely conversion of physical archival materials into structured digital formats.
Student Athlete - Cross Country / Track & Field
Aug 2014 - May 2019 (4 years 9 months)
Competed as a Division I distance athlete while completing a degree in Kinesiology
Managed rigorous training, travel, and competition schedules alongside full-time academic responsibilities
Demonstrated discipline, resilience, and collaboration in a high-performance team environment
Education
Degrees, certifications, and relevant coursework
Western Governors University
Master of Business Administration, Business Administration
2026 - 2026
Pursuing an MBA to enhance business operations and strategic management skills.
Western Governors University
Bachelor of Science, Data Analytics
Completed a Bachelor of Science in Data Analytics, building expertise in data-driven decision-making.
University of Utah
Minor, Psychology
2014 - 2019
University of Utah
Bachelor of Science, Kinesiology
2014 - 2019
Earned a Bachelor of Science in Kinesiology while competing as a Division I athlete.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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