I’m seeking a project management or operations role where I can lead cross-functional initiatives, streamline systems, and drive measurable efficiency. I’m motivated by opportunities to support scalable growth in organizations that value structured execution, collaboration, and continuous improvement.
Thomas Peckenpaugh
@thomaspeckenpaugh
Project & operations leader driving digital transformation, workflow optimization, and cross-functional execution.
What I'm looking for
am a Project and Operations professional with a strong track record of leading digital transformation and process improvement initiatives that drive measurable impact. My experience spans workflow optimization, systems implementation, stakeholder management, and team enablement, with a focus on reducing processing time, increasing operational efficiency, and strengthening cross-functional collaboration.
Throughout my career, I have worked at the intersection of people, process, and technology — bringing structure to complex environments and ensuring initiatives move from strategy to execution with clarity and accountability. I have led efforts to redesign workflows, improve data accuracy, and support system adoption, helping organizations operate more effectively while maintaining high performance standards.
I bring a structured, outcomes-driven approach to project management. I prioritize clear communication, proactive risk management, and strong stakeholder alignment to ensure projects remain on track and deliver sustainable results. My background in operations leadership allows me to understand both the strategic objectives and the practical realities of implementation.
I thrive in remote and fast-paced environments where collaboration, autonomy, and continuous improvement are valued. I am particularly motivated by opportunities to scale systems, enhance operational performance, and contribute to mission-driven teams focused on innovation and growth.
Experience
Work history, roles, and key accomplishments
Assistant Manager
QuikTrip
Jun 2022 - Jan 2025 (2 years 7 months)
Managed inventory control processes to ensure timely and accurate ordering, meeting customer demand while optimizing stock levels and minimizing waste. Oversaw the processing of invoices and accounts receivable, ensuring accurate product delivery and financial reconciliation.
Admissions Counselor I
The University of Texas
Mar 2022 - Sep 2023 (1 year 6 months)
Directed recruitment efforts across multiple territories, managing scheduling, marketing initiatives, and data analytics. Enhanced and sustained robust relationships with key stakeholders.
Oversaw operations and elevated business efficiency for a multi-million-dollar department. Managed and guided a diverse team of full- and part-time employees.
Residence Director
University of MassachusettsAmherst (UMass)
Aug 2015 - Aug 2021 (6 years)
Oversaw daily operations of three residence halls, accommodating approximately 600 students. Supervised a team of Graduate Assistant Residence Directors, Resident Assistants, and an Administrative Assistant.
Residence Hall Coordinator
Illinois State University
Oct 2012 - Aug 2015 (2 years 10 months)
Designed and managed a comprehensive onboarding process for staff and campus partners. Initiated efforts to optimize operational workflows across various departments.
Education
Degrees, certifications, and relevant coursework
University of Central Missouri
Master of Science, College Student Personnel Administration
2010 - 2012
Completed a Master of Science in College Student Personnel Administration. Focused on developing skills in student support, program management, and administrative leadership within higher education settings.
Emporia State University
Bachelor of Science, Business Management
2008 - 2010
Earned a Bachelor of Science in Business Management. Gained foundational knowledge in business operations, management principles, and organizational strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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