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Max DarlingMD
Open to opportunities

Max Darling

@maxdarling

Business analytics graduate focused on AI-enabled insights, process improvement, and data storytelling.

United States
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What I'm looking for

I’m looking for a role where I can apply AI enabled business analysis to requirements gathering and process improvement. I want to turn data into actionable recommendations, work with stakeholders, and grow quickly in a fast-paced team.

I’m a Business Analytics graduate student with hands-on experience in process improvement, data analysis, documentation, and stakeholder communication. I’ve built my workflow around turning real operational data into clear recommendations—while staying focused on quality, accuracy, and outcomes.

In my Quality Control Analyst internship at Thoroughbred Fulfillment LLC, I analyzed picking/packing quality control processes, identified inefficiencies, and presented employee performance statistics using Microsoft Excel charts and graphs. I also developed and proposed process improvement solutions to optimize operational efficiency.

For my capstone, I analyzed 25.9M e-commerce behavior records to evaluate the view, cart, and purchase funnel, creating tables, charts, and business summaries to spotlight early drop-off patterns and conversion opportunities. I’m especially drawn to AI enabled business analysis, requirements gathering, and technology consulting—and I learn quickly in fast-paced, team environments.

Experience

Work history, roles, and key accomplishments

GC

Camp Counselor / Coach

Grand Valley State University Track & Field Camp

Jan 2022 - Jan 2025 (3 years)

Coached and mentored 300+ youth athletes in track and field fundamentals across multiple summer camp sessions. Planned and led instructional sessions while demonstrating communication and leadership skills.

Grand Valley State University logoGU

Track & Field Athlete

Grand Valley State University

Jan 2019 - Jan 2024 (5 years)

Competed for five years at the NCAA Division II level and earned multiple Top 5 finishes at the GLIAC Conference Championship. Balanced rigorous academics with athletics to build discipline, resilience, and time management skills.

Northwood University logoNU

E-commerce Behavior Analytics Capstone

Northwood University

Jan 2026 - Present (6 months)

Analyzed 25.9M e-commerce behavior records to evaluate view, cart, and purchase funnel performance. Built funnel metrics and business summaries, created tables/charts and recommendations, and used AI-assisted summarization/documentation support while validating outputs against source data.

Education

Degrees, certifications, and relevant coursework

Northwood University logoNU

Northwood University

Master of Science, Business Analytics

Pursuing a Master of Science in Business Analytics at Northwood University with an expected completion date of July 2026.

Grand Valley State University logoGU

Grand Valley State University

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration at Grand Valley State University, with an April 2024 graduation date.

Tech stack

Software and tools used professionally

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