Max Darling
@maxdarling
Business analytics graduate focused on AI-enabled insights, process improvement, and data storytelling.
What I'm looking for
I’m a Business Analytics graduate student with hands-on experience in process improvement, data analysis, documentation, and stakeholder communication. I’ve built my workflow around turning real operational data into clear recommendations—while staying focused on quality, accuracy, and outcomes.
In my Quality Control Analyst internship at Thoroughbred Fulfillment LLC, I analyzed picking/packing quality control processes, identified inefficiencies, and presented employee performance statistics using Microsoft Excel charts and graphs. I also developed and proposed process improvement solutions to optimize operational efficiency.
For my capstone, I analyzed 25.9M e-commerce behavior records to evaluate the view, cart, and purchase funnel, creating tables, charts, and business summaries to spotlight early drop-off patterns and conversion opportunities. I’m especially drawn to AI enabled business analysis, requirements gathering, and technology consulting—and I learn quickly in fast-paced, team environments.
Experience
Work history, roles, and key accomplishments
Camp Counselor / Coach
Grand Valley State University Track & Field Camp
Jan 2022 - Jan 2025 (3 years)
Coached and mentored 300+ youth athletes in track and field fundamentals across multiple summer camp sessions. Planned and led instructional sessions while demonstrating communication and leadership skills.
Track & Field Athlete
Grand Valley State University
Jan 2019 - Jan 2024 (5 years)
Competed for five years at the NCAA Division II level and earned multiple Top 5 finishes at the GLIAC Conference Championship. Balanced rigorous academics with athletics to build discipline, resilience, and time management skills.
Sales Representative
Mills Siding and Roofing
Jun 2023 - Sep 2023 (3 months)
Conducted door-to-door outreach to generate leads and promote siding and roofing services. Delivered tailored sales pitches by identifying customer needs, building rapport quickly, and adapting communication to different situations.
Quality Control Analyst Intern
Thoroughbred Fulfillment LLC
May 2023 - Aug 2023 (3 months)
Analyzed quality control processes in the picking/packing department to identify inefficiencies and areas for improvement. Presented employee performance statistics using Microsoft Excel charts and graphs and developed proposed process improvement solutions to optimize operational efficiency.
E-commerce Behavior Analytics Capstone
Northwood University
Jan 2026 - Present (6 months)
Analyzed 25.9M e-commerce behavior records to evaluate view, cart, and purchase funnel performance. Built funnel metrics and business summaries, created tables/charts and recommendations, and used AI-assisted summarization/documentation support while validating outputs against source data.
Graduate Assistant – Track & Field Coach
Northwood University
Assisted in designing and executing practice plans for 30 collegiate track and field athletes and helped guide athletes to 50+ personal records over two seasons. Coordinated logistics for practices, meets, and team events and served as a mentor and leader for student-athletes.
Education
Degrees, certifications, and relevant coursework
Northwood University
Master of Science, Business Analytics
Pursuing a Master of Science in Business Analytics at Northwood University with an expected completion date of July 2026.
Grand Valley State University
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration at Grand Valley State University, with an April 2024 graduation date.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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