Sabrina Richardson
@sabrinarichardson
Senior account manager focused on client retention, revenue growth, and data-driven customer success.
United StatesWhat I'm looking for
I am a results-driven senior account manager with extensive experience nurturing and expanding client relationships across high-stakes environments. I have managed large portfolios and multimillion-dollar revenue streams while delivering data-driven, personalized advertising and retention strategies.
At The Knot World Wide I oversaw 800+ accounts and $2.5M monthly revenue, conducting strategy sessions and quarterly business reviews to improve client outcomes and SEO performance. At Mango Languages I led onboarding and training, managed key multi-year and state accounts generating over $2M annually, and maintained retention above 90%.
My strengths include contract negotiation, cross-functional collaboration, SOP development, and multilingual communication (English and Spanish). I combine empathy, structured processes, and analytics to drive long-term client success and revenue growth.
Experience
Work history, roles, and key accomplishments
YESupport and retain small business advertisers by delivering data-driven consultation and tailored product recommendations, driving long-term client success and contributing to team growth in a fast-paced environment.
TWAccount Manager
The Knot Worldwide
Jan 2023 - Dec 2024 (1 year 11 months)
Managed a portfolio of 800+ vendor accounts overseeing $2.5M monthly revenue, conducting strategy sessions and QBRs to retain clients and optimize content for improved SEO and business outcomes.
Senior Account Manager
Mango Languages
Jan 2016 - Dec 2023 (7 years 11 months)
Led onboarding and training while managing key accounts contributing to over $2M annual revenue, achieving >90% annual retention through multi-year and state deals and cross-departmental collaboration.
Education
Degrees, certifications, and relevant coursework
UMUniversity of Michigan
Bachelor of Arts, Linguistics and Spanish
Bachelor of Arts in Linguistics and Spanish from the University of Michigan completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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