ruth alasa

I am a proactive Virtual Assistant with a strong focus on customer service and email management. With a proven ability to resolve complex issues efficiently, I excel in maintaining high levels of customer satisfaction. My experience includes managing high-volume email inboxes and providing exceptional support to meet organizational goals.

In my current role at Kanimo Ventures, I respond to customer inquiries through various channels, achieving a 30% satisfaction rate. My previous experience as a Customer Service Officer at First City Monument Bank allowed me to handle an average of 100 inquiries daily, where I honed my skills in effective communication and problem-solving.