Onyeka Ahiara
@onyekaahiara
Customer-focused with strong communication and problem-solving skills.
What I'm looking for
As a dedicated and customer-centric professional, I excel at delivering seamless support and ensuring client satisfaction. With experience managing customer interactions, resolving issues, and handling administrative tasks, I'm dedicated to making processes smoother and more efficient. My ability to stay organized and handle multiple tasks allows me to provide timely and effective solutions, while always maintaining a positive and empathetic approach.
Throughout my career, I've honed my skills in customer service, problem-solving, and communication, with a proven track record of delivering exceptional results. I'm proficient in CRM software, Microsoft Office, and social media management, and I'm committed to staying up-to-date with the latest tools and technologies.
I'm a team player with a strong work ethic, and I thrive in fast-paced environments where no two days are ever the same. I'm passionate about making a positive impact and exceeding customer expectations, and I'm excited to bring my skills and experience to a new role.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance
Feb 2023 - Present (2 years 4 months)
Provided outstanding customer support by promptly addressing and resolving client inquiries via email and messaging platforms.
FrontDeskExecutive/AdministrativeAssistant
Saint Anthony High School
Sep 2018 - Jan 2021 (2 years 4 months)
Served as the first point of contact for students, parents, and staff, resolving inquiries and ensuring smooth communication.
FrontDeskExecutive
RegiaLuxuriaHotels andSuites
Sep 2016 - Oct 2017 (1 year 1 month)
Delivered top-tier customer service to over 100 hotel guests daily, addressing inquiries and resolving complaints with a 90% customer satisfaction rate.
Education
Degrees, certifications, and relevant coursework
Onyeka hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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