Adenike Abikoye

I am a highly motivated and result-driven customer service officer with over three years of experience in providing exceptional service across various organizations and industries. My ability to proactively resolve complex customer issues, coupled with effective communication skills, has allowed me to build sustainable relationships with customers.

In my current role as a Virtual Assistant and Customer Service Officer, I manage a high volume of customer inquiries through multiple channels, collaborating with teams to ensure customer satisfaction. My previous experience as Assistant Head of Operations at Access Bank Plc. enabled me to contribute to a 97% customer satisfaction rating, showcasing my strong problem-solving skills and commitment to excellence.