Open to opportunities

Runor Dee

@runordee

Message

I'm a customer-focused remote support specialist with 4+ years in sales, digital marketing, and virtual assistance.

Nigeria

Message

What I'm looking for

I'm seeking a full-time remote role in customer support, virtual assistance, or digital sales with stable pay, growth opportunities, a collaborative culture, and clear KPIs.

I am a reliable, adaptable professional with over four years' experience across customer service, insurance sales, digital marketing, and administrative support.

I have delivered measurable results as a lead generation specialist, consistently meeting and exceeding monthly sales targets while maintaining accurate CRM records and nurturing client relationships.

As a project manager and personal assistant I coordinated events, managed stakeholder communications, delegated tasks, and supported executive schedules. I also managed Instagram content, sales campaigns, order fulfillment, and provided educational coaching for an e-commerce brand.

I'm seeking a full-time remote role in customer support, virtual assistance, or digital sales where I can apply my communication, CRM, and project coordination skills to drive customer satisfaction and business growth.

Experience

Work history, roles, and key accomplishments

Current

Lead Generation Specialist

Current

Heirs Insurance (UBA Group)

May 2023 - Present (2 years 3 months)

Conduct outbound calls to generate life and general insurance leads, perform needs analysis, maintain CRM records, and build client relationships while meeting monthly sales targets.

Cold Calling Lead Generation CRM Insurance Sales Needs Analysis Customer Relationship Management Communication Sales Targets

Sales & Digital Marketing Coordinator

Ruru Essential

Jul 2023 - Aug 2025 (2 years 1 month)

Managed Instagram content, promotions, and customer engagement for an e-commerce brand, supported order fulfillment and inventory, and provided feminine hygiene education to build community trust and drive sales.

Social Media Marketing Content Creation Customer Engagement Sales order fulfillment Inventory Support

Project Manager & Personal Assistant

La Vella Lounge & Restaurant

May 2024 - Jun 2025 (1 year 1 month)

Oversaw planning and coordination of events and daily operations, managed stakeholder communication and CEO calendar, delegated tasks, and tracked progress to improve operational efficiency.

Project Management Event Planning Calendar Management Team Coordination Administrative Support Task Delegation Scheduling

Customer Care Representative

Xylem Supermarket

Aug 2022 - May 2023 (9 months)

Resolved customer issues, handled returns and inquiries, and strengthened customer loyalty through timely support and effective problem resolution.

Customer Service Returns Processing Customer Support Communication CRM Retail Support

Telemarketer

Affordable Rent to Own

Feb 2020 - Mar 2022 (2 years 1 month)

Conducted outbound calls to promote rental services, generated leads, scheduled viewings, qualified potential renters, and maintained accurate customer records.

Telemarketing Outbound Sales Lead Generation Scheduling Record keeping Communication