Ndohm Sambo

Prepared reports to track campaign success, assisted customers with banking applications, and promoted services to achieve sales targets.

Managed inbound and outbound calls to assess eligibility for disability benefits, documenting outcomes and providing exceptional customer service.

Conducted outbound calls to promote products, resulting in increased upsell revenue and improved customer satisfaction ratings through effective issue resolution.

Worked as an Account Executive, managing inbound calls and identifying discrepancies in credit reports while achieving daily lead sign-up targets.

Enhanced customer relationships through effective call handling and product knowledge, successfully converting uninterested leads into clients.

Supported data collection and reporting for the Cash Transfer Project, ensuring compliance with established templates and assisting in the preparation of reports and budgets.

Performed outbound cold calling to sell life insurance across the US, maintaining a daily conversion rate of 10%. Managed calls effectively, overcoming objections and providing product knowledge to secure sales.

Studied operational relationships and assisted with the transition from paper to digital processing of claims, enhancing project efficiency.

Currently pursuing a Master's degree in Public Health with a focus on community health, aiming to enhance public health systems and practices.

Completed a Bachelor of Medicine and Bachelor of Surgery, gaining comprehensive knowledge in medical sciences and clinical practices.

Completed secondary education, laying the foundation for further studies in medicine and public health.