ATAdesewa Tiannah
@adesewatiannah
Dedicated and results-driven customer support professional
NigeriaWhat I'm looking for
I am a highly motivated and results-oriented professional with extensive experience in sales, virtual assistance, and customer support. With a strong passion for delivering exceptional customer experiences and driving business growth, I am committed to providing personalized support and ensuring customer satisfaction.
I have a proven track record of consistently exceeding customer satisfaction targets, driving sales growth, and streamlining processes through technology. My key strengths include excellent customer service skills, strong problem-solving and analytical abilities, and proficiency in virtual assistance tools and software.
I am excited to bring my skills and expertise to a dynamic team and contribute to the success of the organization.
Experience
Executive Assistant
Lapway Multibusiness ventures
Apr 2022 - Dec 2022 (8 months)
Providing high-level administrative support to senior executives, including managing calendars, scheduling meetings, and coordinating travel arrangements. Assisting in the management of special projects and initiatives, ensuring timely completion and alignment with company goals. Fostered strong relationships with key stakeholders, including clients, partners, and board members, enhancing the comp
Customer Service Manager/Sales Manager
Highbee Electronic Company
Jan 2019 - Apr 2020 (1 year 3 months)
Analyzed customer feedback and metrics to identify areas for improvement and implemented changes to improve customer satisfaction and loyalty. Collaborated with cross-functional teams (sales, marketing, product) to resolve customer concerns and improve overall customer experience. Improved customer satisfaction ratings by 25% through process improvements and team training. Increased sales revenue
Customer Service Representative
Nolt Finance Company limited
Feb 2018 - Nov 2018 (9 months)
Responded to customer inquiries via phone, email, and chat regarding financial products and services. Resolved customer issues related to accounts, transactions, and payments. Provided product information and guidance to customers on usage and features. Collaborated with internal teams (sales, marketing, product) to resolve customer concerns and improve overall customer experience. Identified and
Availability
Location
NigeriaAuthorized to work in
Job categories
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