I am seeking a clinical sales or customer-experience role where I can drive diagnostic sales growth, lead consultative solutions, and collaborate cross-functionally to achieve long-term customer success.
Rosa De Oliveira
@rosadeoliveira
Clinical sales specialist with 20+ years driving diagnostics growth and consultative solutions.
What I'm looking for
I am a results-oriented Clinical Sales Specialist with over 20 years of experience in healthcare diagnostics, encompassing point-of-care, blood bank, and clinical laboratory solutions. I have a strong track record in consultative selling, territory growth, contract negotiation, and cross-functional collaboration, delivering seamless implementations.
Throughout my career, I have managed multi-million-dollar territories, achieved significant growth in reagent and capital sales, and supported product launches as a clinical subject matter expert. I combine technical laboratory experience with sales strategy, leveraging LEAN workflow improvements, CRM-driven pipeline management, and relationship development to exceed targets and retain customers.
I hold a BS in Clinical Laboratory Science and professional certifications, and I am committed to building long-term partnerships and developing business plans with account teams to drive measurable results and improved clinical workflows.
Experience
Work history, roles, and key accomplishments
Serve as clinical subject matter expert for POC critical care equipment and implementations, driving long-term customer relationships and developing business plans with Account Executive partners to capture new opportunities.
Blood Bank Business Manager
Immucor Inc.
Jan 2020 - Nov 2023 (3 years 10 months)
Managed a $6M territory across CT, Upstate NY, and Central PA, leading business development, contract negotiations, and account management to achieve 108% reagent growth and 167% capital sales in FY21.
Acted as technical expert promoting assays and coordinated sales strategies with Account Executives, driving reagent growth through consultative selling and LEAN workflow optimization.
Account Manager
Sebia Inc.
Jan 2014 - May 2018 (4 years 4 months)
Managed a $2.5M territory, exceeded reagent growth targets, increased automated platform placements by 28%, and retained 100% of the customer base while earning multiple sales awards.
Blood Bank Technical Specialist
Immucor Inc.
May 2007 - Dec 2013 (6 years 7 months)
Supported product launches, developed technical training materials, provided escalated technical support, and collaborated on sales strategies for blood bank products.
Field Technical Specialist
Gen-Probe Inc.
May 2003 - May 2007 (4 years)
Designed laboratory workflows and trained clinical staff on instrumentation and product implementations to ensure successful deployment and adoption.
Product Development / Phone Support
Élan Diagnostics Inc.
Mar 2000 - May 2003 (3 years 2 months)
Supported assay and software development efforts, performed troubleshooting, and delivered training to support product readiness and customer adoption.
Medical Technologist II
Brigham and Women's Hospital
Oct 1995 - Mar 2000 (4 years 5 months)
Performed clinical chemistry testing and analysis, participated in product evaluations, and supported new assay implementations in a high-volume hospital laboratory.
Education
Degrees, certifications, and relevant coursework
University of Massachusetts Lowell
Bachelor of Science, Clinical Laboratory Science
Completed a Bachelor of Science in Clinical Laboratory Science, preparing for clinical laboratory practice and diagnostics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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