Open to opportunities

Megan Neal

@meganneal

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Proven manager with expertise in healthcare administration and patient care.

United States

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What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth.

I am a dedicated healthcare professional with a proven track record in management and patient care. My educational background in Healthcare Administration, combined with my extensive experience in various roles, has equipped me with the skills necessary to lead teams effectively and achieve corporate goals. I believe in the power of collaboration and strive to foster a team-oriented culture in every workplace.

In my current role as a Senior Travel Phlebotomist at American Health, I excel in blood and specimen collection while ensuring compliance with regulations. My previous experience as a Quality Assurance Manager at Envision RX allowed me to develop risk mitigation strategies and improve quality review processes. I have also successfully managed sales teams, enhancing customer satisfaction and driving sales growth through effective training and leadership.

Experience

Work history, roles, and key accomplishments

Current

Sr. Travel Phlebotomist

Current

American Health

Jan 2017 - Present (8 years 7 months)

Responsible for blood and specimen collection, patient identification, and procedure explanation. Ensured compliance with CLIA, OSHA, and HIPAA regulations while providing business-to-business customer service.

Specimen Collection Patient Identification HIPAA)Customer Service OSHA

Quality Assurance Manager

Envision Rx

Jan 2017 - Dec 2018 (1 year 11 months)

Trained and led a team of 8 quality assurance specialists, developing and implementing risk mitigation strategies. Collaborated with other managers to improve quality review processes throughout the department.

Quality Assurance Risk Mitigation Project Tracking Team Leadership Process Improvement Training

Training Coordinator

Octapharma Plasma

Jan 2016 - Dec 2017 (1 year 11 months)

Recruited, trained, and managed a team of trainers, ensuring consistent quality delivery across all training sessions. Identified training needs by collaborating with staff to assess performance gaps and areas for improvement.

Team Management Team Collaboration

Sales/Customer Service Manager

DirectV

Jan 2012 - Dec 2016 (4 years 11 months)

Managed a team of 15 to 25 sales representatives, setting and upholding sales goals per company standards. Developed strategies to improve sales and quality, and managed client relationships to ensure customer satisfaction.

Sales Management Team Leadership Sales Strategy Customer Relationship Management CRM Software Training Quality Improvement

Education

Degrees, certifications, and relevant coursework

University of Phoenix

Master of Business Administration, Business Administration

2024 -

Currently pursuing a Master of Business Administration degree. This program focuses on advanced business principles and leadership strategies.

University of Phoenix

Bachelor of Science, Healthcare Administration/Healthcare Management

2010 - 2013

Completed a Bachelor of Science degree with a focus on Healthcare Administration and Healthcare Management. Gained expertise in healthcare systems, policies, and operational management.