Bill User
@billuser
Sales-driven biotech professional combining technical science expertise with enterprise sales leadership.
What I'm looking for
I am a sales-driven biotechnology and genomics professional with hands-on technical experience and a strong track record in enterprise account growth. I combine scientific training with frontline sales, account management, and technical consulting to drive revenue and customer success.
My background includes roles as a Program Sales Director, Enterprise Account Executive, and Technical Scientist where I supported clinical programs, negotiated contracts, and provided high-quality scientific solutions for major institutions. I have practical lab and bioinformatics experience from academic research and have implemented processes for clinical samples and bio-banking.
I have led and scaled teams and operations in retail and financial services environments, managing large sales targets and staff while leveraging KPIs and compliance frameworks to exceed revenue goals. Iām comfortable working across ERP and CRM systems such as Oracle, SAP, and Salesforce.
I bring a pragmatic, customer-first approach, combining technical depth (HPLC, GC, LC-MS familiarity) with proven sales leadership to translate complex scientific capabilities into commercial outcomes.
Experience
Work history, roles, and key accomplishments
Program Sales Director
The DNA Company
Dec 2024 - Present (10 months)
Lead sales and marketing for clinical programs as a certified functional genomics practitioner, managing webinar conversions, 24/7 affiliate operations, and provider/patient/wholesale accounts.
Enterprise Account Executive
Ice Bear
Sep 2023 - Dec 2024 (1 year 3 months)
Served as principal account executive negotiating contracts and customizing deliverables to scale company growth across healthcare and pharmaceutical verticals.
Manager
Walgreens
May 2023 - Sep 2023 (4 months)
Managed a 23-person store team, overseeing operations, cash handling, coaching, and pharmacy support while exceeding quarterly sales revenue goals of over $3M via KPI-driven initiatives.
Technical Scientist
Merck
Jan 2022 - Dec 2022 (11 months)
Managed the biotechnology knowledge base and provided high-quality scientific and technical consulting to academic and industrial customers, supporting protocols such as HPLC, GC, and LC-MS.
Developed front-end web features and data visualizations with Perspective, built data feeds, and contributed to open-source project improvements and bug fixes.
Conducted bioinformatics and biochemistry research for myelodysplastic syndrome studies, processed clinical blood samples for translational experiments and biobanking, and supported clinical trial collaborations.
Acted as sales manager and financial services representative, deepening client relationships and leveraging investment products to exceed quarterly sales revenue of over $2M through high-volume outreach.
Administrator
Kiely Wealth Advisory Group
Apr 2015 - Dec 2016 (1 year 8 months)
Managed investment portfolio database and coordinated executive-level communications to ensure operational and administrative excellence.
Education
Degrees, certifications, and relevant coursework
University of North Carolina Wilmington
Bachelor of Science, Biology (concentration in Neuroscience)
2016 - 2016
Completed a Bachelor of Science in Biology with a minor in Psychology and a concentration in Neuroscience in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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