Bill User

Led biotech sales and marketing for B2C clinical programs as a certified functional genomics practitioner. Improved webinar conversion and managed affiliate accounts while serving provider, patient, and B2B wholesale customers.

Lead sales and marketing for clinical programs as a certified functional genomics practitioner, managing webinar conversions, 24/7 affiliate operations, and provider/patient/wholesale accounts.

Drove go-to-market execution for commercial product management and marketing, generating $25M in revenue within 6 months. Specialized in AI to support GTM efforts.

Served as principal account executive negotiating contracts and customizing deliverables to scale company growth across healthcare and pharmaceutical verticals.

Managed 23 employees and ensured store operations compliance, cash handling, and coaching while supporting pharmacy operations with pharmacy and district management. Exceeded quarterly sales revenue goals of $3M+ using KPI-driven execution.

Managed a 23-person store team, overseeing operations, cash handling, coaching, and pharmacy support while exceeding quarterly sales revenue goals of over $3M via KPI-driven initiatives.

Managed the biotechnology knowledge base and provided high-quality scientific and technical consulting to academic and industrial customers, supporting protocols such as HPLC, GC, and LC-MS.

Built front-end web development features including data feeds and data visualization using Perspective. Contributed to an open-source project by enhancing features and fixing junior-level bugs.

Developed front-end web features and data visualizations with Perspective, built data feeds, and contributed to open-source project improvements and bug fixes.

Conducted bioinformatics and biochemistry research for myelodysplastic syndrome studies, processed clinical blood samples for translational experiments and biobanking, and supported clinical trial collaborations.

Conducted bioinformatics and biochemistry research at the Myelodysplastic Syndrome Center for hematology and oncology. Managed MDS sample operations for clinical translational experiments and bio-banking, and supported clinical trial execution in collaboration with pharmaceutical companies.

Acted as chief financial resource for clients, strengthening relationships to advance customer goals and team operations. Leveraged wealth and Ameritrade investment products, consistently achieving targets through 100+ calls per day and exceeding $2M+ in quarterly sales revenue independently.

Acted as sales manager and financial services representative, deepening client relationships and leveraging investment products to exceed quarterly sales revenue of over $2M through high-volume outreach.

Managed investment portfolio database and coordinated executive-level communications to ensure operational and administrative excellence.

Completed a Bachelor of Science in Biology with a minor in Psychology and a concentration in Neuroscience in 2016.