Robert Pearson
@robertpearson
Operations and sales leader driving efficiency, revenue growth, and cross-functional performance.
What I'm looking for
I am a results-oriented operations and sales leader with over a decade of cross-industry experience across insurance, technology, telecommunications, and facilities management. I combine Six Sigma Greenbelt training and analytical rigor with client-focused service to deliver measurable cost savings and revenue growth.
In operations, I managed teams of 35+ at a major airport facilities operation, cut costs 18% in 12 months, improved order accuracy 22%, and reduced fulfillment time by 30% through process improvements and workforce management tools. In sales, I consistently exceeded quotas—closing large monthly sales, managing pipelines in Salesforce, and maintaining high client retention through post-sale support.
I am known for early promotions, top-quartile performance, and the ability to align technical solutions with client needs while mentoring cross-functional teams to improve efficiency and outcomes.
Experience
Work history, roles, and key accomplishments
Operations Manager
Diversified, Inc.
Mar 2020 - Present (5 years 9 months)
Managed daily operations for a 35+ person facilities team at BNA airport, reducing operational costs 18% and cutting average fulfillment time by 30% through process improvements and cross-department coordination.
Closed an average of $180K in monthly sales, maintained an 87% client retention rate, and managed a 50–70 prospect pipeline with a 3-week average sales cycle using Salesforce and on-site demos to drive 35% conversion.
Generated over $1.2M in annual revenue and maintained a 28% close ratio across inbound and outbound leads while improving average transaction value by 17% through upselling and CRM-driven forecasting.
Insurance Advisor
Liberty Mutual Insurance
Feb 2013 - Apr 2015 (2 years 2 months)
Advised 200+ clients annually and closed 60–70 new policies per quarter, producing over $500K in written premiums and maintaining a 94% policy renewal rate through proactive follow-up and claims support.
Education
Degrees, certifications, and relevant coursework
Middle Tennessee State University
Six Sigma Greenbelt (CGB), Process Improvement / Six Sigma
Completed Six Sigma Greenbelt certification (CGB) in December 2005.
Middle Tennessee State University
Bachelor of Science, Industrial Engineering
Bachelor of Science in Industrial Engineering completed in December 2005.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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