Ben Chambers
@benchambers
Experienced operations and sales leader with strengths in customer service and data analytics.
What I'm looking for
I am an experienced operations and sales leader who builds customer-focused teams and drives revenue through strategic marketing and service excellence. Over a decade managing golf operations and multiple sales roles, I increased profits, recruited and trained staff, and reintroduced successful programs that improved customer engagement.
I have a background in insurance sales, inbound/outbound calling, and customer service where I consistently met sales targets and mentored new hires. I am developing technical skills in data analytics, SQL, Power BI, Tableau and Python to combine operational experience with data-driven decision making.
I deliver reliable execution, strong organizational skills, and measurable performance improvements. I seek roles where I can apply leadership, sales expertise, and analytics to improve operations and customer outcomes.
Experience
Work history, roles, and key accomplishments
Delivery Driver
Spark
Oct 2023 - Present (2 years 3 months)
Responsible for timely, accurate deliveries for Walmart accounts while maintaining customer service standards and safe driving record.
Director of Golf Operations
Alsatian Golf Club
Jan 2014 - Oct 2023 (9 years 9 months)
Led golf operations, recruiting and training a 15–20 person staff, developed marketing/promotional strategies, and increased profits through program and merchandise management.
Licensed Insurance Agent
State Farm Insurance Company
Mar 2014 - Sep 2014 (6 months)
Sold personal insurance lines (property, casualty, life, accident & health), handled inbound sales and client marketing to generate new and retained business.
Generated new business and wrote insurance lines via inbound channels and direct outreach, using face-to-face and cold-calling techniques.
Sold multiple personal insurance lines (auto, home, motorcycle, boat, renters, condo), mentored new hires, and drove sales through outbound outreach.
Customer Sales & Service
Harland Clarke
Mar 2009 - May 2011 (2 years 2 months)
Handled personal and business banking accounts, resolved escalations, and provided one-on-one training and mentoring to new hires.
Education
Degrees, certifications, and relevant coursework
Business Intelligence Analytics Program
Certificate Program, Business Intelligence / Analytics
2024 -
Enrolled in a Business Intelligence Analytics program focused on Power BI, Tableau, SQL, Python, and data storytelling.
TripleTen
Technical Certificate, Data Analytics
2023 - 2024
Completed a Data Analytics technical program covering spreadsheets, business analytics, data visualization, Power BI, Tableau, SQL, and Python.
Medina Valley High School
High School Diploma, General Secondary Education
2003 - 2007
Completed upper secondary education and obtained a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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