
Tanner Gutie
@tannergutie
I lead implementation rollouts, sales operations, and frontline teams through measurable organizational change.
What I'm looking for
At Asurion, I lead frontline adoption for an AT&T client transformation, translating changing requirements into rollout plans, call flows, coaching, and readiness activities. My team ranked #1 in the first measurable month after rollout with a 12.4% closing rate.
I manage teams of 10–20 employees across 12 operational KPIs and have delivered multiple #1 site rankings, #1 global closing-rate performance, and sustained top-three results. I also founded a Sales Enablement Focus Group whose workshops improved participant closing rates by 34% and net sales by 39%.
Across Asurion, T-Mobile, and Enjoy Technology, I've coached teams, improved processes, supported technical customer needs, and maintained operations through change. I bring hands-on experience in KPI analysis, training, issue resolution, and scalable execution.
Experience
Work history, roles, and key accomplishments
Led frontline adoption for a site-wide AT&T client transformation, managing 12 KPIs and teams of 10-20 employees. Achieved #1 site ranking and 12.4% closing rate post-rollout, and founded a Sales Enablement Focus Group that improved closing rate by 34%.
Education
Degrees, certifications, and relevant coursework
California State University San Marcos
Undergraduate Coursework, Undergraduate Studies
Completed undergraduate coursework at California State University San Marcos.
Palomar College
Undergraduate Coursework, Undergraduate Studies
Completed undergraduate coursework at Palomar College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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