Robenta User
@robentauser
Motivated customer support representative with strong technical aptitude.
What I'm looking for
I am a motivated and detail-oriented Customer Support Representative with a proven track record of delivering exceptional service in dynamic, customer-facing environments. My experience includes resolving inquiries across phone, email, and chat with professionalism, empathy, and efficiency. I pride myself on my strong problem-solving abilities and clear communication skills, which enable me to exceed customer expectations consistently.
In my previous role at Jet Settler Services Inc, I was responsible for transitioning our Retail Auto Mobile Company to a modern electronic system, providing effective technical assistance and troubleshooting to customers. My commitment to fostering positive customer relationships and maintaining up-to-date knowledge of travel products and regulations has been key to my success in this role.
Additionally, my background as an Assistant Support at Esorae Luxury allowed me to develop strong organizational and administrative skills, managing schedules, coordinating travel, and supporting executive decision-making. I am tech-savvy and focused on creating seamless and positive customer experiences, always eager to learn and adapt to new systems and technologies.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Jet Settler Services Inc
Jun 2024 - Apr 2025 (10 months)
Responsible for transitioning the Retail Auto Mobile Company from traditional analog request-taking methods to a modern electronic system. Provided effective technical assistance and troubleshooting to customers, ensuring timely resolution of issues and fostering positive customer relationships.
Assistant Support
Esorae Luxury
Aug 2020 - Oct 2023 (3 years 2 months)
Provided comprehensive administrative and operational support to the Executive Assistant, managing schedules, coordinating travel, and organizing meetings and events. Assisted with research and document preparation, ensuring seamless daily operations in a fast-paced executive environment.
Education
Degrees, certifications, and relevant coursework
Ahmadu Bello University
Bachelor of Science (B.Sc.), Computer Science
Studied Computer Science at Ahmadu Bello University from 2016 to 2019. Gained foundational knowledge in computer science principles and practices.
Coursera
HTML and CSS
Completed a course on HTML and CSS in-depth through Coursera. Developed skills in web development fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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