garvit jain
@garvitjain
Detail-oriented and customer-focused technical support professional
What I'm looking for
As a dedicated and customer-centric technical support professional, I leverage my expertise in troubleshooting and problem-solving to deliver exceptional service to clients in fast-paced environments. With a strong background in navigating various technologies, including mobile devices, computers, and CRM systems, I excel in providing empathetic and clear support to clients. My proven ability to learn new tools quickly, multi-task efficiently, and maintain a high level of customer satisfaction makes me an asset to any organization.
Throughout my professional journey, I have honed my skills in technical support, customer service, and client relations. My experience in remote technical assistance and report creation has enabled me to streamline processes and improve overall efficiency. I am committed to continuous learning and growth, with a strong focus on client confidentiality and best practices for enterprise data management.
I am a team player with excellent verbal and written communication skills, and I thrive in environments that require adaptability and fast learning. With a strong educational foundation in computer science and engineering, I am well-equipped to tackle complex technical issues and provide innovative solutions.
Experience
Work history, roles, and key accomplishments
Technical Support Representative
Teleperformance
Jul 2022 - Present (2 years 11 months)
Provided technical support and troubleshooting for various departments, resolving hardware and software issues quickly and efficiently.
Customer Service Representative
CircleK
Sep 2022 - May 2023 (8 months)
Actively interacted with customers to assess and fulfill their needs, leading to significant improvements in customer satisfaction.
Education
Degrees, certifications, and relevant coursework
garvit hasn't added their education
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Availability
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