Rickey Luster

I am a results-driven professional transitioning into Information Technology, bringing a strong foundation in sales management, staff leadership, and technical troubleshooting. I completed the Information Technology Security and Administration (ITSA) program at MyComputerCareer and am focused on IT security, cloud computing, and system administration.

In operational roles as a store and territory manager, I led teams, optimized processes, and implemented systems that improved accuracy and revenue. I managed inventory control, financial oversight, and digital marketing efforts that increased visibility and customer engagement.

I have hands-on experience with IT troubleshooting, cloud security concepts, network administration, Microsoft Office 365, Google Workspace, CRM platforms, and technical documentation. I’ve trained staff on new technologies and systems, reducing onboarding time and improving service quality.

I am eager to apply my problem-solving, project management, and technical skills in a fast-paced, technology-driven environment where I can contribute to system reliability, security posture, and operational efficiency.