Ramesh Meel
@rameshmeel
Customer Service Executive focused on de-escalation, training, and measurable customer satisfaction improvements.
What I'm looking for
I’m a skilled customer service professional with successful client services, management, and leadership experience. I’m dedicated to bettering the customer experience through reliable product education, timely assistance, helpful feedback, and respectful conflict management.
Across roles as a Customer Support Executive, I’ve handled complex customer inquiries, resolved escalated and upset calls, and served as the escalation point for major issues. I identify opportunities to improve the customer experience, deliver training to new hires, develop and monitor customer service metrics, and use strong analytical and problem-solving skills to create effective solutions.
I enjoy working with people and building long-lasting relationships and product loyalty. I bring energy, patience, and clear communication, and I focus on continuous improvement—reworking service policies to be more customer-centered and using trend detection and reporting to raise customer satisfaction and retention.
Experience
Work history, roles, and key accomplishments
Client Support Executive
Paperchase Accountancy India Pvt ltd
Aug 2022 - Mar 2026 (3 years 7 months)
I worked here in their SAAS company Called Stock take online UK
Customer Support Executive
Freelancer
Sep 2021 - Jul 2022 (10 months)
Resolved customer inquiries via phone and email, consistently exceeding targets. Pioneered follow-up systems for unsatisfied customers and introduced a more efficient call script that helped reduce customer churn and improve customer satisfaction.
I worked here with e-commerce brand like Amazon US, Flipkart Indai. Please refer to my Resume.
Education
Degrees, certifications, and relevant coursework
Maharshi Dayanand Saraswati Ajmer
Bachelor Of Science , Mathematics
2021 -
Grade: A
Activities and societies: Na
Availability
Location
Authorized to work in
Job categories
Skills
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