Rachel WongRW
Open to opportunities

Rachel Wong

@rachelwong

Versatile Product Designer skilled in UX/UI and design systems.

United Kingdom

What I'm looking for

I am looking for a role that values collaboration, creativity, and continuous learning, where I can contribute to impactful design solutions.

I am a highly versatile Product Designer with extensive experience in building end-to-end products. I thrive when faced with complex or ambiguous problems and am comfortable owning the discovery and design processes to ship entire features and flows. My proactive approach extends beyond projects, as I continuously seek to improve team operations and mentor others.

At CDP, I led the end-to-end design and research processes for multiple product squads, impacting over 20,000 organizations worldwide. My collaborative efforts with Product Owners and Tech Leads have resulted in streamlined product deliveries and enhanced user experiences. I have also contributed significantly to improving design operations and elevating team standards through accessibility training.

Throughout my career, I have developed a strong foundation in user experience and interface design, product strategy, and agile development methodologies. My commitment to user research and data analysis has enabled me to synthesize insights that drive impactful design decisions. I am eager to bring my skills and passion for design to new challenges and opportunities.

Experience

Work history, roles, and key accomplishments

AL

Freelance Design Systems Designer

AlikeAudience

Nov 2024 - Mar 2025 (4 months)

Created a new design system from scratch for an audience intelligence company's new data clean room collaboration product, including a 1587-asset component library on Figma. Delivered 5 high-fidelity prototypes to demo key product features at San Francisco RampUp 2025.

HI

Senior UX Designer

Hallam Internet

Jan 2023 - Jan 2024 (1 year)

Evolved Hallam's processes to grow its UX design offering to 3x profitability post-COVID19. Directed comprehensive heuristics analyses, data analytics, and user research to distill insights into actionable client advice.

IT

Research Assistant

ICCIT, University of Toronto

Aug 2020 - May 2021 (9 months)

Conducted, transcribed, coded, and analyzed semi-structured interviews, triangulating rich data from 70+ participants. This was for a study investigating the impacts of mobile communications on relationships.

EC

Experience Designer

EPAM Continuum

May 2021 - Sep 2022 (1 year 4 months)

As a service designer, innovated on a health and wellness service for HK elites by exploring market strategies, consulting medical experts, and interviewing prospective customers. Designed a career development website for youth, from information architecture to high-fidelity prototypes.

UT

Sustainable Innovation Project Lead

University of Tokyo

Designed a mobile app for a zero-waste lifestyle, including carbon-tracking and credit trading. The project was selected as the top project by a high-profile Japanese Venture Capitalist panel.

Education

Degrees, certifications, and relevant coursework

University of Toronto logoUT

University of Toronto

Honours Bachelor of Arts, Communications, Environment Management, Political Science

Grade: GPA 3.98

Studied a multidisciplinary program covering Communications, Environment Management, and Political Science. Achieved Dean's List recognition with a GPA of 3.98.

University of Tokyo logoUT

University of Tokyo

International Exchange, Global Initiatives

Grade: Full-year scholarship

Participated in a full-year exchange program at the University of Tokyo. Awarded a scholarship from the Japan Government for Global Initiatives.

Tech stack

Software and tools used professionally

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