Open to opportunities

Rachel Wong

@rachelwong

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Versatile product designer solving user/biz problems with a passion to do good for people & planet!

United Kingdom

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What I'm looking for

I am looking for a role that values collaboration, creativity, and continuous learning, where I can contribute to impactful design solutions.

I am a highly versatile Product Designer with extensive experience in building end-to-end products. I thrive when faced with complex or ambiguous problems and am comfortable owning the discovery and design processes to ship entire features and flows. My proactive approach extends beyond projects, as I continuously seek to improve team operations and mentor others.

At CDP, I led the end-to-end design and research processes for multiple product squads, impacting over 20,000 organizations worldwide. My collaborative efforts with Product Owners and Tech Leads have resulted in streamlined product deliveries and enhanced user experiences. I have also contributed significantly to improving design operations and elevating team standards through accessibility training.

Throughout my career, I have developed a strong foundation in user experience and interface design, product strategy, and agile development methodologies. My commitment to user research and data analysis has enabled me to synthesize insights that drive impactful design decisions. I am eager to bring my skills and passion for design to new challenges and opportunities.

If you’re looking for a team player who can effectively own the discovery design process from concept to launch, you’ve found me!

Experience

Work history, roles, and key accomplishments

Current

Product Designer

Current

CDP

Jan 2024 - Present (1 year 5 months)

Led end-to-end design and research processes for two different product squads, serving over 20,000 organizations worldwide and supporting internal staff. Collaborated closely with Product Owners, Tech Leads, and stakeholders to ship products in agile sprints.

User Experience Design User Interface Design Product Strategy Agile Development Stakeholder Management User Research Data Analysis

Freelance Design Systems Designer

AlikeAudience

Nov 2024 - Mar 2025 (4 months)

Created a new design system from scratch for an audience intelligence company's new data clean room collaboration product, including a 1587-asset component library on Figma. Delivered 5 high-fidelity prototypes to demo key product features at San Francisco RampUp 2025.

Design Systems Figma Prototyping Product Design

Senior UX Designer

Hallam Internet

Jan 2023 - Jan 2024 (1 year)

Evolved Hallam's processes to grow its UX design offering to 3x profitability post-COVID19. Directed comprehensive heuristics analyses, data analytics, and user research to distill insights into actionable client advice.

UX Design Data Analytics User Research Frontend Development CRO Mentorship

Research Assistant

ICCIT, University of Toronto

Aug 2020 - May 2021 (9 months)

Conducted, transcribed, coded, and analyzed semi-structured interviews, triangulating rich data from 70+ participants. This was for a study investigating the impacts of mobile communications on relationships.

Research Data Analysis Interviewing Transcription Coding

Contractor

China Fintech Insight

Directed an in-depth, data-led competitive intelligence industry leader through a research study into Chinese mobile banking apps. This helped initiate their breakthrough into the Asian market.

Competitive Intelligence Data Analysis Market Research Mobile Banking Asian Market Entry Research

Experience Designer

EPAM Continuum

May 2021 - Sep 2022 (1 year 4 months)

As a service designer, innovated on a health and wellness service for HK elites by exploring market strategies, consulting medical experts, and interviewing prospective customers. Designed a career development website for youth, from information architecture to high-fidelity prototypes.

Service Design Market Research Information Architecture Wireframing Prototyping UI Design

Volunteer

WomEmpowered International

Key organizer in two projects, preparing marketing collateral and joint event planning. This included an art campaign against sexual violence across cultures and hosting a webinar to encourage dialogue around equality issues with tech sectors.

Event Planning Marketing Collateral Campaign Management Facilitation Public Speaking

Sustainable Innovation Project Lead

University of Tokyo

Designed a mobile app for a zero-waste lifestyle, including carbon-tracking and credit trading. The project was selected as the top project by a high-profile Japanese Venture Capitalist panel.

Mobile App Design Carbon Tracking

Education

Degrees, certifications, and relevant coursework

University of Toronto

Honours Bachelor of Arts, Communications, Environment Management, Political Science

Grade: GPA 3.98

Studied a multidisciplinary program covering Communications, Environment Management, and Political Science. Achieved Dean's List recognition with a GPA of 3.98.