Rachel Wong
@rachelwong
Versatile Product Designer skilled in UX/UI and design systems.
What I'm looking for
I am a highly versatile Product Designer with extensive experience in building end-to-end products. I thrive when faced with complex or ambiguous problems and am comfortable owning the discovery and design processes to ship entire features and flows. My proactive approach extends beyond projects, as I continuously seek to improve team operations and mentor others.
At CDP, I led the end-to-end design and research processes for multiple product squads, impacting over 20,000 organizations worldwide. My collaborative efforts with Product Owners and Tech Leads have resulted in streamlined product deliveries and enhanced user experiences. I have also contributed significantly to improving design operations and elevating team standards through accessibility training.
Throughout my career, I have developed a strong foundation in user experience and interface design, product strategy, and agile development methodologies. My commitment to user research and data analysis has enabled me to synthesize insights that drive impactful design decisions. I am eager to bring my skills and passion for design to new challenges and opportunities.
Experience
Work history, roles, and key accomplishments
Product Designer
CDP
Jan 2024 - Present (1 year 5 months)
Led end-to-end design and research processes for two different product squads, serving over 20,000 organizations worldwide and supporting internal staff. Collaborated closely with Product Owners, Tech Leads, and stakeholders to ship products in agile sprints.
Freelance Design Systems Designer
AlikeAudience
Nov 2024 - Mar 2025 (4 months)
Created a new design system from scratch for an audience intelligence company's new data clean room collaboration product, including a 1587-asset component library on Figma. Delivered 5 high-fidelity prototypes to demo key product features at San Francisco RampUp 2025.
Senior UX Designer
Hallam Internet
Jan 2023 - Jan 2024 (1 year)
Evolved Hallam's processes to grow its UX design offering to 3x profitability post-COVID19. Directed comprehensive heuristics analyses, data analytics, and user research to distill insights into actionable client advice.
Research Assistant
ICCIT, University of Toronto
Aug 2020 - May 2021 (9 months)
Conducted, transcribed, coded, and analyzed semi-structured interviews, triangulating rich data from 70+ participants. This was for a study investigating the impacts of mobile communications on relationships.
Contractor
China Fintech Insight
Directed an in-depth, data-led competitive intelligence industry leader through a research study into Chinese mobile banking apps. This helped initiate their breakthrough into the Asian market.
Experience Designer
EPAM Continuum
May 2021 - Sep 2022 (1 year 4 months)
As a service designer, innovated on a health and wellness service for HK elites by exploring market strategies, consulting medical experts, and interviewing prospective customers. Designed a career development website for youth, from information architecture to high-fidelity prototypes.
Volunteer
WomEmpowered International
Key organizer in two projects, preparing marketing collateral and joint event planning. This included an art campaign against sexual violence across cultures and hosting a webinar to encourage dialogue around equality issues with tech sectors.
Sustainable Innovation Project Lead
University of Tokyo
Designed a mobile app for a zero-waste lifestyle, including carbon-tracking and credit trading. The project was selected as the top project by a high-profile Japanese Venture Capitalist panel.
Education
Degrees, certifications, and relevant coursework
University of Toronto
Honours Bachelor of Arts, Communications, Environment Management, Political Science
Grade: GPA 3.98
Studied a multidisciplinary program covering Communications, Environment Management, and Political Science. Achieved Dean's List recognition with a GPA of 3.98.
University of Tokyo
International Exchange, Global Initiatives
Grade: Full-year scholarship
Participated in a full-year exchange program at the University of Tokyo. Awarded a scholarship from the Japan Government for Global Initiatives.
Availability
Location
Authorized to work in
Website
racheltseyan.myportfolio.comSkills
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