Rachel Mimboro

Handled patient inquiries via calls and emails, provided bilingual support in English and French, and managed appointment scheduling and patient files. Consistently received positive feedback for exceptional customer service, contributing to improved patient retention rates.

Handled patient inquiries via calls and emails, provided bilingual support in English and French, and managed appointment scheduling and patient files. Consistently received positive feedback for exceptional customer service, contributing to improved patient retention rates.

Assisted and engaged with customers in both English and French, providing product information and addressing inquiries. Built strong relationships by understanding needs and offering solutions, leading to conversion into long-term customers.

Engaged with customers in both English and French, providing detailed product information and addressing inquiries to build strong relationships. Successfully converted customers into long-term clients by understanding their needs and offering appropriate solutions, meeting weekly and monthly sales targets.

Ensured all products met customer specifications and supported FSMS requirements, overseeing raw material and final product testing. Led traceability efforts, coordinated external testing, addressed non-conformances, and supervised junior staff.

Assisted the Production Manager in maintaining FSMS, FSSC22000, HACCP, and GMP standards, ensuring consistent product quality. Conducted sensory and microbiological testing, managed quality documentation, and supervised junior staff while handling non-conformances and quarantined stock.

Ensured all products met customer specifications and supported FSMS requirements, overseeing raw material and final product testing. Led traceability efforts, coordinated external testing, addressed non-conformances, and supervised junior staff to maintain high quality standards.

Managed customer inquiries and assisted the Food Safety Team Leader in maintaining the FSMS, ensuring product compliance with standards. Enhanced hygiene and sanitation protocols, oversaw factory conditions, handled non-conformances, and supervised junior staff.

Managed customer inquiries across multiple platforms and assisted the Food Safety Team Leader in maintaining the FSMS. Enhanced hygiene and sanitation protocols, oversaw product compliance, and supervised junior staff while handling non-conformances and complaints.

Assisted the Production Manager in maintaining FSMS, FSSC22000, HACCP, and GMP standards, ensuring product quality and compliance. Conducted sensory and microbiological testing, managed documentation and quarantined stock, and supervised junior quality controllers.

Formulated and produced medicines, oversaw quality assurance and control systems, and engaged in raw material sourcing and product development. Established a well-maintained laboratory environment adhering to high housekeeping and safety standards.

Formulated and produced medicinal and cosmetic products from invasive plants, overseeing quality assurance and control systems. Managed raw material sourcing, extraction, product development, and ensured proper laboratory housekeeping and safety standards.

Currently pursuing a National Diploma in Biotechnology at Vaal University of Technology. Focusing on coursework and practical applications relevant to the field.

Completed secondary education at Lycee Muanjadi High school, achieving the highest standard (Grade 12). Successfully passed all required coursework for graduation.