Mary Modise
@marymodise
Experienced admin clerk with a passion for administration.
What I'm looking for
I am a dedicated and detail-oriented administrative professional with over a decade of experience in various roles, including Admin Clerk and Call Center Agent. My current position at Lancet Laboratories/Morningside Medi Clinic has honed my skills in sample management, customer service, and administrative processes. I thrive in environments where I can apply my organizational skills to ensure efficiency and accuracy.
Throughout my career, I have developed strong competencies in data capturing, telephone etiquette, and conflict resolution. My previous roles have equipped me with the ability to manage reception areas, handle cash transactions, and maintain effective communication with clients and colleagues alike.
I am committed to continuous learning and self-improvement, ensuring that I remain adaptable and effective in a rapidly changing work environment. My goal is to contribute to a dynamic organization where I can further develop my administrative expertise and support team success.
Experience
Work history, roles, and key accomplishments
Admin Clerk
Lancet Laboratories/Morningside Medi Clinic
Jan 2020 - Present (5 years 5 months)
Responsible for sorting and distributing samples, handling administrative queries, and ensuring timely dispatch of specimens for processing. Focused on resolving pre-analytical challenges and maintaining confidentiality.
Night Admin Clerk
Lancet Morningside Medi Clinic
Jan 2018 - Jan 2020 (1 year 11 months)
Managed the reception area, monitored stock levels, and ensured the availability of materials. Responsible for data capturing and customer service.
Admin Clerk
Lancet Sunninghill Netcare
Jan 2015 - Jan 2018 (3 years)
Prepared and scanned patient forms onto the laboratory scanning system, ensuring compliance with standard operating procedures. Maintained basic housekeeping in the working area.
Admin Clerk
Lancet Sandton Medi Clinic
Jan 2014 - Jan 2015 (1 year)
Received cash from patients and ensured proper banking of funds according to standard operating procedures. Reported incidents and logged customer complaints.
Call Center Agent
Joshua Trust
Jan 2013 - Jan 2014 (1 year)
Provided customer service and sales support, handling inquiries and resolving issues effectively.
Admin Clerk
Mr Price Home
Jan 2009 - Jan 2013 (4 years)
Handled office administration tasks including switchboard operations, typing, issuing payments, and managing mail.
Admin Clerk
Cape Cookies
Jan 2008 - Jan 2009 (11 months)
Performed general office administration tasks, ensuring efficient handling of documents and customer inquiries.
Education
Degrees, certifications, and relevant coursework
Alexsan Kopano Educational Trust
Certification, Computer Literacy
2004 -
Obtained a Computer Literacy Certification, enhancing skills in computer usage and software applications.
Mampadi High School
Matric, General Education
2002 -
Completed Matric, which is the South African equivalent of high school graduation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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