LALeeah Ahmed
@leeahahmed
Detail-oriented professional with extensive experience in customer service and office administration
South AfricaWhat I'm looking for
Highly motivated and detail-oriented professional with extensive experience in customer service, administration, and office management. Adept at handling inbound and outbound calls, data capturing, purchasing, inventory management, and HR functions. Proven track record of effectively resolving customer complaints and ensuring satisfaction.
Skilled in managing front-office operations, including reception, administrative duties, and supervising junior staff. Experienced in maintaining accurate records, processing sales transactions, and coordinating deliveries. Strong ability to work under pressure and adapt to new challenges.
Proficient in Microsoft Office, with excellent communication skills and a proactive approach to challenges. Seeking a dynamic role where I can contribute my skills and grow within a company.
Experience
Work history, roles, and key accomplishments
Patient Support Representative
My Health Care Clinic
Nov 2021 - May 2022 (6 months)
Assisted patients with test orders, refunds, and upgrades/downgrades. Managed appointment scheduling and customer inquiries while ensuring customer satisfaction through effective query resolution.
Customer Service Agent
CCI
Jan 2018 - Feb 2020 (2 years 1 month)
Handled inbound and outbound customer interactions, recommended products, resolved complaints, and performed cold calling to potential customers.
Customer Support & Data Capture
Flexi Holiday Club
Mar 2014 - May 2016 (2 years 2 months)
Managed calls, addressed customer inquiries, maintained records using Excel and Word, and assisted in administrative duties.
Dispatch Clerk & Till Controller
Demway Trading
Jan 2012 - Apr 2013 (1 year 3 months)
Processed sales transactions, dispatched drivers, coordinated deliveries, and performed clerical tasks.
Front Office Administrator & Buyer
Anicic Heavy Engineering
Sep 2005 - Jan 2010 (4 years 4 months)
Managed front-office operations, handled purchasing and inventory tracking, supervised staff, and assisted with HR functions.
Education
Degrees, certifications, and relevant coursework
MSC Business College
Certificate, Business Management
2005 - 2005
Completed a course in Front Office Management and Advanced PC skills, focusing on administrative and customer service competencies.
Isipingo Secondary School
High School Diploma, General Education
Completed Grade 12 with subjects including Mathematics, English, Physical Science, and Computer Studies.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Interested in hiring Leeah?
You can contact Leeah and 90k+ other talented remote workers on Himalayas.
Message LeeahFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
