Quame Jnr Drizzy

I am a dedicated customer support representative with over two years of experience in both customer-facing and technical support roles. My journey has been marked by a commitment to ensuring customer satisfaction and resolving issues efficiently. I thrive in high-pressure environments, utilizing CRM tools and office software to deliver exceptional service across various communication channels.

Throughout my career, I have maintained an excellent guest satisfaction rating and have been recognized by supervisors for my reliability and initiative. My role as a Front Office Clerk at Pentecost Convention Center allowed me to hone my skills in managing high volumes of inquiries while ensuring a smooth and professional experience for guests. I have also gained valuable technical support experience during my internship with the Eastern Regional Coordinating Council, where I provided assistance with hardware and software issues, ensuring seamless operations for office staff.