Emmanuel Bernard OwusuEO
Open to opportunities

Emmanuel Bernard Owusu

@emmanuelbernardowusu

Highly motivated Online Data Verification and Customer Service specialist

Ghana

What I'm looking for

Seeking a challenging role that utilizes my technical and customer service skills to drive customer satisfaction and loyalty.

As a seasoned Online Data Verification and Customer Service specialist with over 5 years of experience, I have honed my skills in providing high-level support to senior executives. My expertise lies in efficiently handling customer inquiries, resolving issues, and ensuring a positive experience. With strong database and verification skills, I navigate complex situations to provide tailored solutions.

Throughout my career, I have consistently maintained high customer satisfaction by delivering prompt and technical support. My proficiency in troubleshooting hardware, software, and network problems enables me to offer comprehensive solutions to users.

With a strong background in administration and customer service, I have developed excellent collaboration skills, working seamlessly with team members while maintaining thorough documentation of technical issues and resolutions. I am proficient in providing Level 1-2 technical support through various channels, ensuring timely and effective resolution of technical issues.

Experience

Work history, roles, and key accomplishments

N(

Executive Assistant

NATIONS BUILDERS CORP (NABCO)

Oct 2018 - Jan 2021 (2 years 3 months)

Handled incoming calls, emails, and correspondence, prepared and edited documents, reports, and presentations, and provided administrative support.

Education

Degrees, certifications, and relevant coursework

Emmanuel Bernard hasn't added their education

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Tech stack

Software and tools used professionally

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