Emmanuel Bernard Owusu
@emmanuelbernardowusu
Highly motivated Online Data Verification and Customer Service specialist
What I'm looking for
As a seasoned Online Data Verification and Customer Service specialist with over 5 years of experience, I have honed my skills in providing high-level support to senior executives. My expertise lies in efficiently handling customer inquiries, resolving issues, and ensuring a positive experience. With strong database and verification skills, I navigate complex situations to provide tailored solutions.
Throughout my career, I have consistently maintained high customer satisfaction by delivering prompt and technical support. My proficiency in troubleshooting hardware, software, and network problems enables me to offer comprehensive solutions to users.
With a strong background in administration and customer service, I have developed excellent collaboration skills, working seamlessly with team members while maintaining thorough documentation of technical issues and resolutions. I am proficient in providing Level 1-2 technical support through various channels, ensuring timely and effective resolution of technical issues.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
ISON(BPO) AIRTEL-TIGO
Jan 2023 - Present (2 years 5 months)
Provided high-level support to senior executives, handling customer inquiries and resolving issues efficiently, ensuring a positive experience.
Executive Assistant
SIYA GUEST HOUSE AND RENTAL PROPERTIES
Jan 2021 - Jan 2023 (2 years)
Managed calendars, scheduled appointments, and arranged meetings and conferences, assisted with rental property operations, and coordinated travel arrangements.
Executive Assistant
NATIONS BUILDERS CORP (NABCO)
Oct 2018 - Jan 2021 (2 years 3 months)
Handled incoming calls, emails, and correspondence, prepared and edited documents, reports, and presentations, and provided administrative support.
Education
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Emmanuel Bernard hasn't added their education
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