Esther Addawoo

I am a highly motivated and versatile Customer Service Professional with over three years of experience. My commitment to client satisfaction drives me to not only achieve results but to do so in a timely manner, ensuring that every client leaves satisfied. I believe that a client’s satisfaction is paramount to every employer's success.

In my current role as a Customer Service Representative, I work closely with managers to develop service improvement initiatives and supervise the daily operations of the customer service department. My experience includes setting customer service goals for team members and helping them reach those goals while effectively handling customer queries and complaints.

Throughout my career, I have been recognized for my problem-solving abilities and my capacity to calm and resolve client conflicts swiftly. I was honored as one of the best employees in customer service/satisfaction in December 2022, which reflects my dedication to excellence in customer care.