Comfort Dekutsey

Developed communication strategies and coordinated events to enhance community engagement. Supervised volunteers and maintained accurate records.

Supervised delivery operations, improving efficiency and customer satisfaction. Managed schedules and ensured adherence to safety protocols.

Led a team of customer service agents, enhancing sales and operational efficiency. Achieved a 60% increase in annual revenue and reduced handling time by 20%. Managed high volumes of customer interactions across various channels.

Completed training focused on digital customer success, enhancing communication and problem-solving skills. Developed teamwork and adaptability in a practical environment.

Managed salon operations, designed new products, and conducted training sessions. Increased product resale through effective retailer interactions and reduced production costs.

Assisted in organizing classes and tutorials for engineering students, contributing to improved academic performance. Graded assignments and provided support to final-year students.

Completed a certificate in Business Communication, focusing on effective communication strategies in a business context.

Earned a certificate in Social Media Management, learning strategies for effective social media engagement and brand promotion.

Studied Agriculture Extension, focusing on improving agricultural practices and enhancing productivity through effective communication and education.

Completed a certificate program in Introduction to Human Psychology, gaining insights into human behavior and mental processes.