Kwaku Osei
@kwakuosei
Dedicated and detail-oriented professional seeking an entry-level position
What I'm looking for
I am a dedicated and detail-oriented professional with experience in administration, customer service, and IT support. I possess excellent communication skills, adaptability, and team leadership abilities. Proficient in Microsoft Office Suite, I am eager to learn from experienced professionals and contribute to a dynamic organization.
Throughout my academic and professional journey, I have developed strong skills in IT support, customer service, and team management. I have worked in various roles, including Hall Assistant, IT Support, and Support Staff, where I have demonstrated my ability to work effectively in fast-paced environments and provide exceptional service to clients and customers.
I am a team player with a strong passion for innovation, communication, and adaptability. I am excited to bring my skills and experience to a new role and contribute to the success of a dynamic organization.
Experience
Work history, roles, and key accomplishments
IT Support
University of Ghana Computing Systems
Nov 2021 - Present (4 years 9 months)
Provided technical support for online exams, diagnosed and escalated technical issues, and maintained and managed institutional on-net platforms.
Hall Assistant
Vikings Hostel
Jan 2022 - Jul 2022 (6 months)
Served as the first point of contact for residents and visitors, managed authorized entries and key distribution, and ensured facility maintenance and upkeep.
IT Support
University of Ghana Computing Systems
Jul 2020 - Nov 2021 (1 year 4 months)
Diagnosed and escalated technical issues, provided technical support for online exams, and maintained and managed institutional on-net platforms.
Support Staff
Play and Learn Foundation
Feb 2020 - Jul 2020 (5 months)
Assisted in planning and organizing programs, drafted proposals for new programs, and contributed to achieving organizational goals.
Support Staff
The Royal Bank
Jul 2017 - Jul 2017 (0 months)
Assisted permanent staff in various units, delivered customer banking tools, and supported customer service desk.
Education
Degrees, certifications, and relevant coursework
Kwaku hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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