Priya Rai

I’m a results-driven Learning & Development and Training Manager with 6+ years of experience across retail and consumer electronics. I lead end-to-end curriculum development, large-scale blended learning delivery, and performance coaching that strengthens sales readiness.

In my recent role, I conducted Learning Needs Analysis (LNA) and Training Needs Analysis (TNA) to standardize regional L&D delivery across 40+ retail outlets for Amazon Echo and Fire TV. I designed and delivered blended programs for 80–100 virtual participants and daily classroom workshops, while collaborating with partners like Reliance Digital and Croma to align 500+ sales staff with product and brand standards.

My impact is measurable: I’ve upskilled 800+ sales professionals (including reducing product knowledge gaps by ~30%) and built KPI-based feedback systems using LMS platforms, SCORM-compatible e-learning, and ADDIE/SAM instructional design. I’m energized by stakeholder management, data-driven training ROI measurement, and scaling consistent training execution across regions.