PDPreetam Dhadwal
@preetamdhadwal
Dedicated customer service professional with strong communication skills.
ZimbabweWhat I'm looking for
I am a motivated individual with a diverse background in customer service and administration. My experience spans various roles, including working as a Customer Associate at Moss Bros and a Customer Advisor at Amazon 4 Star, where I honed my skills in delivering exceptional service and building strong relationships with clients. I thrive in fast-paced environments and consistently exceed performance targets through effective communication and problem-solving.
In addition to my customer service roles, I have gained valuable experience through my work at ITV, where I collaborated with multiple departments, enhancing my understanding of business operations. My ability to adapt and learn quickly has allowed me to contribute meaningfully to team projects and initiatives. I am passionate about creating positive customer experiences and am eager to bring my skills to a dynamic team.
Experience
Work history, roles, and key accomplishments
Teaching Assistant
Medway Towns Gurdwara
Sep 2018 - Present (6 years 10 months)
Assisted in lesson planning and provided tutoring to students. Managed classroom activities and organized events, ensuring a positive learning environment.
Administrator and Technical Assistant
365 Electrical Solutions
Jan 2018 - Present (7 years 6 months)
Supported customer installations by setting up electronic equipment and providing step-by-step guidance. Promoted various brands to enhance customer experience.
Work Experience Intern
ITV
Jul 2022 - Aug 2022 (1 month)
Gained exposure to various departments including Cybersecurity and Marketing, collaborating on projects and pitching ideas to management. Developed a comprehensive understanding of departmental functions.
Customer Associate
Moss Bros
Feb 2022 - Jun 2022 (4 months)
Provided exceptional customer service by addressing inquiries, processing sales, and managing complaints. Exceeded sales targets through effective upselling and built strong customer relationships.
Customer Advisor
Amazon 4 Star
Oct 2021 - Jan 2022 (3 months)
Delivered personalized service to over 200 customers daily, managed complaints, and maintained stock organization. Enhanced customer satisfaction through effective communication and product knowledge.
Administrator
JRG Properties
Jul 2019 - Sep 2019 (2 months)
Handled day-to-day business administration and bookkeeping. Improved efficiency by organizing property key management and communicating with tenants.
Education
Degrees, certifications, and relevant coursework
Sir Joseph Williamson’s Mathematical School for Boys
GCSE, General Education
2016 - 2021
Completed GCSEs with eleven subjects, achieving grades 8-6, equivalent to A*-B. Also attained a Distinction in Spanish speaking and a Grade A in Punjabi.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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